TRUSTED BY FITNESS BUSINESSES ACROSS SINGAPORE, MALAYSIA & THE PHILIPPINES
Sell protein, gear, and accessories in-store using HitPay POS or your online store — across Singapore, Malaysia, and the Philippines. All retail sales unified in your membership dashboard.
Deploy a HitPay card terminal at reception for walk-in memberships and drop-in fees — accepts cards, PayNow QR (SG), DuitNow QR (MY), QR Ph (PH), and NFC wallets.
Manage all your gym locations from one HitPay account — whether branches are in the same city or across Singapore, Malaysia, and the Philippines. Unified revenue view, one payout stream per market.
Every membership renewal, class pack purchase, and drop-in payment triggers an automatic receipt — GST-compliant for Singapore, SST-compliant for Malaysia. No manual invoice generation per member.
No-terminal drop-ins (Singapore) Use Tap to Pay on any iPhone or Android to accept contactless card payments at the door — zero hardware cost, zero monthly rental.
Beauty
Membership billing and booking payments for wellness businesses.
Education
Recurring billing for tuition centres and enrichment schools.
Retail
POS and omnichannel payments for physical retail locations.
Can I automate monthly gym membership billing through HitPay?
Yes. HitPay Subscriptions automates monthly membership billing across Singapore, Malaysia, and the Philippines. Members are charged automatically on their renewal date — via card, PayNow (SG), DuitNow (MY), or GCash (PH) — and receive a receipt without any manual action from you.
How do I offer a free trial period before charging the full membership fee?
Set up a subscription plan with a trial period in HitPay. Members aren't charged until the trial ends, and you're notified automatically when billing begins. This works for gym memberships, class pack introductory offers, and personal training trial packages across Singapore, Malaysia, and the Philippines.
Does HitPay integrate with Mindbody or Glofox gym management software?
HitPay does not have a direct plugin for Mindbody or Glofox. Integration is possible via the HitPay REST API and webhooks for custom setups. Contact HitPay support for guidance on connecting with your existing gym management platform.
Can I sell personal training packages and supplements from the same account?
Yes. Use HitPay Subscriptions for recurring memberships, payment links for class packs and PT packages, and HitPay POS for in-store supplement and gear retail. All revenue streams — memberships, class packs, and retail — are tracked in one unified dashboard.
How do I handle members who want to pause or cancel their membership?
Pause or cancel any subscription from your HitPay dashboard in seconds. Members can also self-manage via their billing portal — updating card details, pausing, or cancelling without contacting you. This applies to members in Singapore, Malaysia, and the Philippines.
What is the cheapest way to collect recurring membership fees in Singapore?
HitPay Subscriptions via PayNow offer the lowest processing rate for recurring membership payments in Singapore — with no monthly platform fee. For Malaysian gyms, DuitNow recurring billing offers similarly competitive rates. See hitpayapp.com/pricing for the current rate card by market.
Can I accept drop-in payments without a physical card terminal?
In Singapore, HitPay Tap to Pay on iPhone or Android accepts contactless card payments at the door — no hardware required. In Malaysia and the Philippines, deploy a HitPay card terminal at reception or display a DuitNow QR (MY) or QR Ph code (PH) for instant walk-in payments without a terminal.
How long does it take to migrate existing gym members to HitPay billing?
Set up subscription plans in under 30 minutes. Send members a sign-up payment link via WhatsApp — they enter their card or preferred payment details once and HitPay handles every subsequent charge. Migration works for members in Singapore, Malaysia, and the Philippines.
How do gyms and fitness studios in Malaysia collect membership fees automatically?
Malaysian gyms can use HitPay Subscriptions to charge members automatically each month via DuitNow, FPX, or card. Set up a recurring plan, share the sign-up link via WhatsApp, and HitPay handles every renewal — with automatic receipts and smart retries for failed payments. Funds settle to your Malaysian bank account in MYR the next business day.
How do fitness studios in the Philippines accept GCash for gym memberships?
Philippine fitness studios can use HitPay Subscriptions to collect recurring membership fees via GCash or card. Share a sign-up link via Messenger, Viber, or WhatsApp — members authorise the recurring charge once and HitPay handles every subsequent renewal. Payouts go to your Philippine bank account in PHP the next business day.
Can I sell class packs and PT sessions online without a website?
Yes. Create a payment link for any class pack or PT bundle in your HitPay dashboard and share it via WhatsApp, Instagram bio, or Telegram. Customers in Singapore pay via PayNow or card; customers in Malaysia via DuitNow or card; customers in the Philippines via GCash, Maya, or card — no website, no app, and no login required on the customer side.
What is the best payment system for a personal trainer in Southeast Asia?
For personal trainers in Singapore, Malaysia, or the Philippines, HitPay payment links sent via WhatsApp are the simplest approach — create a link for any session package and clients pay via their local payment method (PayNow, DuitNow, or GCash). For ongoing clients, set up a monthly recurring plan and HitPay handles every charge automatically. No monthly fee, no website required.
Still have questions?
Contact our team.
