
TRUSTED BY TRAVEL BUSINESSES ACROSS SOUTHEAST ASIA

Accept payments from customers and tourists across Southeast Asia and beyond — Alipay+, WeChat Pay, PromptPay (Thailand), QRIS (Indonesia), GrabPay, and international cards. One platform covers every wallet your visitors carry.
Display prices and accept payments in SGD, MYR, PHP, and 100+ other currencies. HitPay handles conversion transparently — tour operators get paid in their local currency regardless of where the customer pays from.
HitPay is licensed by the Monetary Authority of Singapore (MAS) and operates across 11 markets in Southeast Asia. Your clients' payments are processed under regulated, PCI DSS-compliant infrastructure.
Tourist wallet acceptance Accept Alipay+, WeChat Pay, PromptPay, and QRIS from tourists at travel fairs, tour counters, and on-location checkpoints — no terminal swap required.

Events
Collect deposits and ticket payments for events and experiences.

Retail
Sell travel merchandise, gear, and accessories in-store and online.

Wholesale
Invoice travel agents and B2B clients professionally.
Does HitPay support Alipay+ and WeChat Pay for Chinese visitors?
Yes. HitPay supports Alipay+ and WeChat Pay, allowing tour operators and travel businesses in Singapore, Malaysia, and the Philippines to accept payments from Chinese tourists and international visitors. Alipay+ also covers wallets from South Korea (Kakao Pay), Thailand (TrueMoney), and other markets — a single integration covers your full tourist base.
Can I accept payments in foreign currencies from international clients?
Yes. HitPay supports payments in 100+ currencies. Singapore-registered merchants receive settlements in SGD, Malaysian merchants in MYR, and Philippine merchants in PHP — all on the next business day. You can display tour prices in any currency and HitPay handles the conversion transparently.
How do I collect a tour deposit without a website?
Create a payment link in your HitPay dashboard in under 60 seconds and share it via WhatsApp, email, or Instagram DM. Customers pay with the method they prefer — PayNow (Singapore), DuitNow or FPX (Malaysia), GCash or Maya (Philippines), or card. No app download required on the customer's side.
Is HitPay suitable for solo travel guides and freelance tour operators?
Yes. In Singapore, HitPay accepts sole proprietors — sign up with your NRIC and ACRA business registration. In Malaysia, you can register with your MyKad and SSM business registration. In the Philippines, sole proprietors can sign up with their DTI registration and TIN. Approval typically takes 1–3 business days across all markets.
What documents do I need to sign up for HitPay as a travel agency?
Requirements vary by market. In Singapore: ACRA business registration, director NRIC, and bank account details. In Malaysia: SSM certificate, director MyKad, and Malaysian bank account. In the Philippines: SEC or DTI registration, valid ID, and Philippine bank account. Approval takes 1–3 business days in all markets.
Can I issue official receipts or invoices for tour payments through HitPay?
Yes. HitPay auto-generates receipts for every payment and supports branded invoices with your logo and itemised tour details. Invoices can be issued in SGD, MYR, or PHP and include an embedded payment link so clients can pay directly from the invoice.
What happens if a customer requests a refund for a cancelled tour?
You can issue full or partial refunds directly from your HitPay dashboard. Refunds are processed within 5–10 business days. All transaction records are stored in your dashboard and exportable for accounting and dispute resolution.
How long does it take to set up HitPay and start collecting payments?
Account approval takes 1–3 business days in Singapore, Malaysia, and the Philippines. Once approved, you can generate a payment link and start collecting tour deposits in under 5 minutes — no technical setup required.
How do travel agencies in Malaysia collect tour deposits online?
Malaysian travel agencies can use HitPay payment links to collect deposits via DuitNow, FPX bank transfer, GrabPay, or card. Create a payment link for any tour package amount and share it via WhatsApp — customers pay in under a minute using their preferred Malaysian banking app. Funds settle to your Malaysian bank account the next business day.
Can I accept GCash payments for tour bookings in the Philippines?
Yes. HitPay supports GCash and Maya for tour operators and travel agencies in the Philippines. Create a payment link and send it via Messenger, Viber, or WhatsApp — customers pay with one tap from their GCash app. Payouts go to your Philippine bank account the next business day. No website or card terminal required.
How do I accept payments at a travel fair or roadshow?
Generate a QR code from your HitPay dashboard and print it for your booth or display it on a tablet. Visitors pay on-the-spot via PayNow (Singapore), DuitNow QR (Malaysia), or QR Ph (Philippines) — no cash handling, no terminal rental. For international visitors, your HitPay terminal also accepts Alipay+, WeChat Pay, and cross-border QR wallets from Thailand, Indonesia, and beyond.
Can tour operators sell recurring travel memberships or adventure club plans?
Yes. HitPay Subscriptions supports monthly, quarterly, and annual recurring billing — ideal for adventure clubs, dive memberships, and corporate travel plans. Set the price in SGD, MYR, or PHP, share the sign-up link with your client, and HitPay handles every subsequent charge automatically with smart retries for failed payments.
What is the best payment method for collecting tour deposits in Southeast Asia?
For most tour operators in Southeast Asia, payment links sent via WhatsApp are the fastest and lowest-friction option. In Singapore, customers pay via PayNow — funds arrive within seconds. In Malaysia, DuitNow or FPX is standard. In the Philippines, GCash or Maya. For international clients, card payment or Alipay+ covers most inbound tourists. HitPay supports all of these through a single payment link — no separate setup per method.
Still have questions?
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