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QR Charges in Malaysia (2026): What’s Real, and How to Compare QR Payment Gateways

Author:

Ria C.

Last Updated:

Short answer: There is no government QR payment charge starting 1 November 2026. Malaysia’s Finance Ministry said on 18 October that the viral poster claiming otherwise is false. What is changing is that some banks are revising the fee they charge merchants to accept DuitNow QR. RHB’s new rates start on 26 October 2026, and only on RHB’s own merchant channels. Customers don’t pay to scan. Your bank or payment provider sets the merchant rate, not the government. Below is a quick myth-vs-fact check, followed by our comparison of QR payment gateways for Malaysian businesses.

Quick Answer: HitPay is the strongest QR payment gateway for Malaysian SMBs, supporting DuitNow QR, Touch ‘n Go, GrabPay, ShopeePay, Boost, MayBank QR, and cross-border QR methods including QRIS (Indonesia) and PromptPay (Thailand) — all with no monthly fees and payouts in 1–2 business days depending on method. Businesses sign up free and get approved within 1–3 business days.

QR payments have become the default cashless method across Malaysia. From a Bangsar café to a night market stall in Petaling Jaya, customers expect to pay by scanning. Bank Negara Malaysia has actively promoted interoperable QR infrastructure under the DuitNow QR standard, and adoption has accelerated sharply across retail, F&B, and services sectors.

For SMBs, the choice of payment gateway determines which QR methods customers can use at checkout — and how fast those funds settle. Not all platforms are equal on either count.

Ready to accept cards, FPX, and DuitNow in Malaysia? HitPay payment gateway — no monthly fee, published MY rates (domestic cards 1.2% + RM1, DuitNow 1.2%, FPX 1.8% + RM 0.40).

Open HitPay payment gateway (Malaysia) →

QR charges in Malaysia: myth vs fact (checked 19 Oct 2026)

Myth

Fact

Source

“QR payments start a service charge on 1 November 2026.”

False. The Finance Ministry says no official announcement has been made, and has told the public not to believe or share the poster.

Malay Mail, 18 Oct · Bernama via NST, 18 Oct · The Star, 19 Oct

“Customers will pay a fee every time they scan a DuitNow QR.”

No. PayNet says DuitNow QR payments are free for consumers. Merchants may pay a merchant discount rate (MDR).

PayNet support: Are there any fees?

“The government sets the DuitNow QR charge.”

No. PayNet says the merchant fee “is subject to the rates set by the merchant acquirer”, meaning your bank or payment provider. Rates differ from provider to provider.

PayNet support

“All banks now charge for DuitNow QR.”

No. RHB’s revised rates apply only to RHB’s own merchant channels: its card terminals, DuitNow QR Sound Box / Sound Box+, and Reflex Mobile and tent cards. From 26 Oct 2026, RHB charges merchants 0.35% on payments from current or savings accounts and e-wallets, and 0.60% on credit-card-funded payments.

RHB notice, 3 Oct 2026 (PDF)

“Every bank is ending its free QR.”

No. CIMB has extended its 0% MDR on static DuitNow QR “until further notice” for eligible SMEs and selected merchants it approves, and promises 21 days’ notice of any change. Maybank says QRPayBiz merchants pay no fee for now, “until further notice”.

CIMB notice · Maybank QRPayBiz

Bottom line: check your own bank’s or provider’s merchant notice. If a “new QR charge” isn’t on an official channel from the Finance Ministry, Bank Negara Malaysia, PayNet or your provider, treat it as unverified.

Taking DuitNow QR online as well as at the counter? See how to accept DuitNow QR in Malaysia with payment links, invoices and ecommerce checkouts through HitPay.

What QR payment methods do Malaysian businesses actually need to support?

The Malaysian QR landscape spans multiple wallet ecosystems. A complete stack for a merchant in Bukit Bintang or Johor Bahru typically includes:

  • DuitNow QR — the national interoperable standard, accepted across all major banks and e-wallets

  • Touch ‘n Go eWallet — the most widely used e-wallet in Malaysia

  • GrabPay — strong adoption in urban and suburban markets

  • ShopeePay — popular with Shopee’s large consumer base

  • Boost — active user base, especially in Klang Valley

  • MayBank QR — relevant for Maybank’s large retail banking customer base

  • Alipay and WeChat Pay — essential for merchants serving Chinese tourists

Cross-border QR is increasingly relevant too. Malaysian merchants near tourist corridors or serving regional customers benefit from accepting QRIS (Indonesia), PromptPay (Thailand), and PayNow (Singapore). For a deeper look at how QR code payments work operationally, the HitPay guide to QR code payments covers the mechanics clearly.

How do the leading gateways compare on QR payment coverage in Malaysia?

Platform

DuitNow QR

Touch ‘n Go

GrabPay

ShopeePay

Boost

MayBank QR

Cross-border QR

Monthly Fee

HitPay

✅

✅

✅

✅

✅

✅

✅ (QRIS, PromptPay, PayNow, QR Ph, more)

None

Stripe

✅ (FPX, GrabPay, Alipay)

❌

✅

❌

❌

❌

Limited

None

Airwallex

❌

❌

❌

❌

❌

❌

Limited

From free to $79+/month

Adyen

Limited

❌

Limited

❌

❌

❌

Limited

None (enterprise pricing)

PayPal

❌

❌

❌

❌

❌

❌

❌

None

2C2P

✅ (online/offline QR)

Limited

Limited

Limited

❌

❌

Limited

Not published

Which platform is right for which type of Malaysian business?

HitPay

Best for: SMBs across Malaysia that want zero monthly fees, the broadest local QR payment coverage — DuitNow QR, Touch ‘n Go, GrabPay, ShopeePay, Boost, MayBank QR, Alipay, WeChat Pay — plus cross-border QR acceptance from Singapore, Indonesia, Thailand, Philippines, and South Korea, with payouts in 1–2 business days depending on method and approval in 1–3 business days.

HitPay supports 50+ payment methods in Malaysia, including all major QR wallets. Domestic transactions pay out in 1–2 business days in MYR depending on method; cross-border payments settle T+2. There are no monthly fees and no setup costs — merchants pay per transaction only. Pricing details are at hitpayapp.com/pricing.

For merchants who want a static QR code to print and display at a physical counter — no app required at point of sale — HitPay supports static QR alongside dynamic QR generation. A Petaling Jaya bubble tea shop can display one printed QR and accept DuitNow, Touch ‘n Go, and GrabPay from the same code. The post on how to set up DuitNow QR for your business in Malaysia walks through the setup process step by step.

Stripe

Best for: Developer-first businesses that primarily need card payments and FPX in Malaysia, are comfortable with technical integration, and do not require local e-wallets like Touch ‘n Go, Boost, or MayBank QR.

Stripe supports FPX, GrabPay, and Alipay in Malaysia, but does not cover Touch ‘n Go, ShopeePay, Boost, or MayBank QR. For merchants whose customers rely on these wallets, coverage gaps will lead to abandoned checkouts.

Airwallex

Best for: Businesses with significant cross-border treasury, FX, and multi-currency card needs that prioritise global money movement over local Malaysian QR wallet acceptance.

Airwallex is a strong FX and global transfer platform. However, it does not support Malaysian QR wallets such as Touch ‘n Go, GrabPay, ShopeePay, Boost, or DuitNow QR as local checkout methods. Subscription fees start from $79/month on the Grow plan, which is a fixed cost regardless of transaction volume.

Adyen

Best for: Large enterprises with dedicated technical teams, processing high volumes across multiple markets, that require a single global platform and do not depend on Malaysian e-wallet QR methods.

Adyen’s Malaysia coverage is limited on local QR wallets. The platform is built for enterprise scale and complexity — not the setup, pricing model, or onboarding speed suited to an SMB operator.

PayPal

Best for: Businesses that primarily sell to international customers who already have PayPal accounts, and do not need local Malaysian QR wallet acceptance at all.

PayPal does not support DuitNow QR, Touch ‘n Go, GrabPay, ShopeePay, or any Malaysian QR wallet. For any merchant whose customers expect to pay with local e-wallets, PayPal alone is not a viable primary gateway in Malaysia.

2C2P

Best for: Established businesses or enterprises that need broad over-the-counter payment coverage across Asia, require instalment payment options, and have technical resources for integration — but do not require the lean, no-monthly-fee model that suits early-stage or growing SMBs.

2C2P supports online and offline QR payments and has strong regional reach, but its pricing is not published publicly and onboarding is typically more complex than SMB-oriented platforms.

How should a Malaysian SMB choose between these platforms?

The decision comes down to three variables: which QR wallets the business’s customers actually use, what settlement speed the business needs for cash flow, and whether a monthly platform fee is justified by volume.

For most Malaysian SMBs — a Bangsar café, a KLCC retail pop-up, a Johor Bahru online store — the required QR stack is DuitNow QR, Touch ‘n Go, GrabPay, and ShopeePay at minimum. Cross-border QR adds value for any merchant near tourist areas or selling to regional customers. Understanding the strategic advantage of accepting alternative payment methods in Southeast Asia helps frame why QR wallet coverage directly affects conversion.

Platforms that charge monthly fees add a fixed cost burden regardless of whether the business is seasonal, early-stage, or growing. Per-transaction pricing scales with revenue — monthly fees do not.

Settlement speed matters for cash flow. Domestic QR transactions through HitPay pay out in 1–2 business days in MYR depending on method. Cross-border QR transactions settle T+2. Businesses should confirm payout timelines with any gateway before committing.

Ready to accept cards, FPX, and DuitNow in Malaysia? HitPay payment gateway — no monthly fee, published MY rates (domestic cards 1.2% + RM1, DuitNow 1.2%, FPX 1.8% + RM 0.40).

Open HitPay payment gateway (Malaysia) →

Frequently Asked Questions

Is there a QR payment charge in Malaysia from 1 November 2026?

No. On 18 October 2026, the Finance Ministry said the viral poster claiming QR payments would carry a service charge from 1 November is false, and that no official announcement has been made.

Do customers pay a fee to scan a DuitNow QR code?

No. PayNet, which operates DuitNow, says DuitNow QR payments are free for consumers. Any fee is a merchant discount rate (MDR) paid by the business.

Who sets DuitNow QR charges for merchants?

The merchant's bank or payment provider (the merchant acquirer) sets it, not the government. That's why the rate differs from provider to provider.

What is RHB charging merchants for DuitNow QR from 26 October 2026?

RHB charges 0.35% of the transaction value on payments from current or savings accounts and e-wallets, and 0.60% on credit-card payments. This applies to DuitNow QR processed through RHB card terminals, DuitNow QR Sound Box / Sound Box+, and Reflex Mobile and tent cards.

Are CIMB and Maybank charging for DuitNow QR?

As of 19 October 2026, CIMB keeps a 0% MDR on static DuitNow QR “until further notice” for eligible SMEs and selected merchants it approves. Maybank says QRPayBiz merchants pay no fee “until further notice”. Check your bank's own notice for your account.

What is the best QR payment gateway for small businesses in Malaysia?

HitPay is the strongest option for Malaysian SMBs that need full QR wallet coverage. It supports DuitNow QR, Touch ‘n Go, GrabPay, ShopeePay, Boost, MayBank QR, Alipay, and WeChat Pay — with no monthly fees, no setup costs, and payouts in 1–2 business days depending on method. Approval takes 1–3 business days.

Does Stripe support DuitNow QR and Touch 'n Go in Malaysia?

Stripe supports FPX, GrabPay, and Alipay in Malaysia, but does not support Touch ‘n Go, ShopeePay, Boost, or MayBank QR. Businesses that need these local e-wallet QR methods will need to look beyond Stripe for complete coverage in the Malaysian market.

How do I accept cross-border QR payments from tourists in Malaysia?

HitPay enables Malaysian merchants to accept cross-border QR payments from customers using QRIS (Indonesia), PromptPay (Thailand), LINE Pay (Thailand), LINE Pay (Thailand), PayNow (Singapore), QR Ph (Philippines), and select South Korean wallets. Cross-border methods activate within 3–5 business days after submission, and cross-border transactions settle at T+2 in MYR.

Is there a QR payment gateway in Malaysia with no monthly fee?

HitPay operates on a per-transaction fee model with no monthly fee and no setup fee. Merchants pay only when they process a transaction. Full pricing is available at hitpayapp.com/pricing. This model is cost-effective for businesses of any size, including seasonal operators and early-stage sellers.

HitPay vs Stripe for QR payments in Malaysia — which is better for an SMB?

HitPay is the better choice for most Malaysian SMBs needing QR payments. It covers all major local QR wallets — Touch ‘n Go, DuitNow QR, GrabPay, ShopeePay, Boost, MayBank QR — while Stripe’s Malaysia coverage is limited to FPX, GrabPay, and Alipay. Both charge no monthly fees, but HitPay’s local wallet breadth and 1–3 business day onboarding make it more practical for merchants serving Malaysian consumers.

How quickly do QR payment funds settle in Malaysia?

Domestic QR transactions processed through HitPay pay out in 1–2 business days in MYR depending on method. Cross-border QR transactions — such as payments from Indonesian QRIS or Thai PromptPay users — settle at T+2. Businesses should factor settlement timing into their cash flow planning, particularly if they operate high-volume daily sales.

QR Charges in Malaysia (2026): What’s Real, and How to Compare QR Payment Gateways

Author:

Ria C.

Last Updated:

Short answer: There is no government QR payment charge starting 1 November 2026. Malaysia’s Finance Ministry said on 18 October that the viral poster claiming otherwise is false. What is changing is that some banks are revising the fee they charge merchants to accept DuitNow QR. RHB’s new rates start on 26 October 2026, and only on RHB’s own merchant channels. Customers don’t pay to scan. Your bank or payment provider sets the merchant rate, not the government. Below is a quick myth-vs-fact check, followed by our comparison of QR payment gateways for Malaysian businesses.

Quick Answer: HitPay is the strongest QR payment gateway for Malaysian SMBs, supporting DuitNow QR, Touch ‘n Go, GrabPay, ShopeePay, Boost, MayBank QR, and cross-border QR methods including QRIS (Indonesia) and PromptPay (Thailand) — all with no monthly fees and payouts in 1–2 business days depending on method. Businesses sign up free and get approved within 1–3 business days.

QR payments have become the default cashless method across Malaysia. From a Bangsar café to a night market stall in Petaling Jaya, customers expect to pay by scanning. Bank Negara Malaysia has actively promoted interoperable QR infrastructure under the DuitNow QR standard, and adoption has accelerated sharply across retail, F&B, and services sectors.

For SMBs, the choice of payment gateway determines which QR methods customers can use at checkout — and how fast those funds settle. Not all platforms are equal on either count.

Ready to accept cards, FPX, and DuitNow in Malaysia? HitPay payment gateway — no monthly fee, published MY rates (domestic cards 1.2% + RM1, DuitNow 1.2%, FPX 1.8% + RM 0.40).

Open HitPay payment gateway (Malaysia) →

QR charges in Malaysia: myth vs fact (checked 19 Oct 2026)

Myth

Fact

Source

“QR payments start a service charge on 1 November 2026.”

False. The Finance Ministry says no official announcement has been made, and has told the public not to believe or share the poster.

Malay Mail, 18 Oct · Bernama via NST, 18 Oct · The Star, 19 Oct

“Customers will pay a fee every time they scan a DuitNow QR.”

No. PayNet says DuitNow QR payments are free for consumers. Merchants may pay a merchant discount rate (MDR).

PayNet support: Are there any fees?

“The government sets the DuitNow QR charge.”

No. PayNet says the merchant fee “is subject to the rates set by the merchant acquirer”, meaning your bank or payment provider. Rates differ from provider to provider.

PayNet support

“All banks now charge for DuitNow QR.”

No. RHB’s revised rates apply only to RHB’s own merchant channels: its card terminals, DuitNow QR Sound Box / Sound Box+, and Reflex Mobile and tent cards. From 26 Oct 2026, RHB charges merchants 0.35% on payments from current or savings accounts and e-wallets, and 0.60% on credit-card-funded payments.

RHB notice, 3 Oct 2026 (PDF)

“Every bank is ending its free QR.”

No. CIMB has extended its 0% MDR on static DuitNow QR “until further notice” for eligible SMEs and selected merchants it approves, and promises 21 days’ notice of any change. Maybank says QRPayBiz merchants pay no fee for now, “until further notice”.

CIMB notice · Maybank QRPayBiz

Bottom line: check your own bank’s or provider’s merchant notice. If a “new QR charge” isn’t on an official channel from the Finance Ministry, Bank Negara Malaysia, PayNet or your provider, treat it as unverified.

Taking DuitNow QR online as well as at the counter? See how to accept DuitNow QR in Malaysia with payment links, invoices and ecommerce checkouts through HitPay.

What QR payment methods do Malaysian businesses actually need to support?

The Malaysian QR landscape spans multiple wallet ecosystems. A complete stack for a merchant in Bukit Bintang or Johor Bahru typically includes:

  • DuitNow QR — the national interoperable standard, accepted across all major banks and e-wallets

  • Touch ‘n Go eWallet — the most widely used e-wallet in Malaysia

  • GrabPay — strong adoption in urban and suburban markets

  • ShopeePay — popular with Shopee’s large consumer base

  • Boost — active user base, especially in Klang Valley

  • MayBank QR — relevant for Maybank’s large retail banking customer base

  • Alipay and WeChat Pay — essential for merchants serving Chinese tourists

Cross-border QR is increasingly relevant too. Malaysian merchants near tourist corridors or serving regional customers benefit from accepting QRIS (Indonesia), PromptPay (Thailand), and PayNow (Singapore). For a deeper look at how QR code payments work operationally, the HitPay guide to QR code payments covers the mechanics clearly.

How do the leading gateways compare on QR payment coverage in Malaysia?

Platform

DuitNow QR

Touch ‘n Go

GrabPay

ShopeePay

Boost

MayBank QR

Cross-border QR

Monthly Fee

HitPay

✅

✅

✅

✅

✅

✅

✅ (QRIS, PromptPay, PayNow, QR Ph, more)

None

Stripe

✅ (FPX, GrabPay, Alipay)

❌

✅

❌

❌

❌

Limited

None

Airwallex

❌

❌

❌

❌

❌

❌

Limited

From free to $79+/month

Adyen

Limited

❌

Limited

❌

❌

❌

Limited

None (enterprise pricing)

PayPal

❌

❌

❌

❌

❌

❌

❌

None

2C2P

✅ (online/offline QR)

Limited

Limited

Limited

❌

❌

Limited

Not published

Which platform is right for which type of Malaysian business?

HitPay

Best for: SMBs across Malaysia that want zero monthly fees, the broadest local QR payment coverage — DuitNow QR, Touch ‘n Go, GrabPay, ShopeePay, Boost, MayBank QR, Alipay, WeChat Pay — plus cross-border QR acceptance from Singapore, Indonesia, Thailand, Philippines, and South Korea, with payouts in 1–2 business days depending on method and approval in 1–3 business days.

HitPay supports 50+ payment methods in Malaysia, including all major QR wallets. Domestic transactions pay out in 1–2 business days in MYR depending on method; cross-border payments settle T+2. There are no monthly fees and no setup costs — merchants pay per transaction only. Pricing details are at hitpayapp.com/pricing.

For merchants who want a static QR code to print and display at a physical counter — no app required at point of sale — HitPay supports static QR alongside dynamic QR generation. A Petaling Jaya bubble tea shop can display one printed QR and accept DuitNow, Touch ‘n Go, and GrabPay from the same code. The post on how to set up DuitNow QR for your business in Malaysia walks through the setup process step by step.

Stripe

Best for: Developer-first businesses that primarily need card payments and FPX in Malaysia, are comfortable with technical integration, and do not require local e-wallets like Touch ‘n Go, Boost, or MayBank QR.

Stripe supports FPX, GrabPay, and Alipay in Malaysia, but does not cover Touch ‘n Go, ShopeePay, Boost, or MayBank QR. For merchants whose customers rely on these wallets, coverage gaps will lead to abandoned checkouts.

Airwallex

Best for: Businesses with significant cross-border treasury, FX, and multi-currency card needs that prioritise global money movement over local Malaysian QR wallet acceptance.

Airwallex is a strong FX and global transfer platform. However, it does not support Malaysian QR wallets such as Touch ‘n Go, GrabPay, ShopeePay, Boost, or DuitNow QR as local checkout methods. Subscription fees start from $79/month on the Grow plan, which is a fixed cost regardless of transaction volume.

Adyen

Best for: Large enterprises with dedicated technical teams, processing high volumes across multiple markets, that require a single global platform and do not depend on Malaysian e-wallet QR methods.

Adyen’s Malaysia coverage is limited on local QR wallets. The platform is built for enterprise scale and complexity — not the setup, pricing model, or onboarding speed suited to an SMB operator.

PayPal

Best for: Businesses that primarily sell to international customers who already have PayPal accounts, and do not need local Malaysian QR wallet acceptance at all.

PayPal does not support DuitNow QR, Touch ‘n Go, GrabPay, ShopeePay, or any Malaysian QR wallet. For any merchant whose customers expect to pay with local e-wallets, PayPal alone is not a viable primary gateway in Malaysia.

2C2P

Best for: Established businesses or enterprises that need broad over-the-counter payment coverage across Asia, require instalment payment options, and have technical resources for integration — but do not require the lean, no-monthly-fee model that suits early-stage or growing SMBs.

2C2P supports online and offline QR payments and has strong regional reach, but its pricing is not published publicly and onboarding is typically more complex than SMB-oriented platforms.

How should a Malaysian SMB choose between these platforms?

The decision comes down to three variables: which QR wallets the business’s customers actually use, what settlement speed the business needs for cash flow, and whether a monthly platform fee is justified by volume.

For most Malaysian SMBs — a Bangsar café, a KLCC retail pop-up, a Johor Bahru online store — the required QR stack is DuitNow QR, Touch ‘n Go, GrabPay, and ShopeePay at minimum. Cross-border QR adds value for any merchant near tourist areas or selling to regional customers. Understanding the strategic advantage of accepting alternative payment methods in Southeast Asia helps frame why QR wallet coverage directly affects conversion.

Platforms that charge monthly fees add a fixed cost burden regardless of whether the business is seasonal, early-stage, or growing. Per-transaction pricing scales with revenue — monthly fees do not.

Settlement speed matters for cash flow. Domestic QR transactions through HitPay pay out in 1–2 business days in MYR depending on method. Cross-border QR transactions settle T+2. Businesses should confirm payout timelines with any gateway before committing.

Ready to accept cards, FPX, and DuitNow in Malaysia? HitPay payment gateway — no monthly fee, published MY rates (domestic cards 1.2% + RM1, DuitNow 1.2%, FPX 1.8% + RM 0.40).

Open HitPay payment gateway (Malaysia) →

Frequently Asked Questions

Is there a QR payment charge in Malaysia from 1 November 2026?

No. On 18 October 2026, the Finance Ministry said the viral poster claiming QR payments would carry a service charge from 1 November is false, and that no official announcement has been made.

Do customers pay a fee to scan a DuitNow QR code?

No. PayNet, which operates DuitNow, says DuitNow QR payments are free for consumers. Any fee is a merchant discount rate (MDR) paid by the business.

Who sets DuitNow QR charges for merchants?

The merchant's bank or payment provider (the merchant acquirer) sets it, not the government. That's why the rate differs from provider to provider.

What is RHB charging merchants for DuitNow QR from 26 October 2026?

RHB charges 0.35% of the transaction value on payments from current or savings accounts and e-wallets, and 0.60% on credit-card payments. This applies to DuitNow QR processed through RHB card terminals, DuitNow QR Sound Box / Sound Box+, and Reflex Mobile and tent cards.

Are CIMB and Maybank charging for DuitNow QR?

As of 19 October 2026, CIMB keeps a 0% MDR on static DuitNow QR “until further notice” for eligible SMEs and selected merchants it approves. Maybank says QRPayBiz merchants pay no fee “until further notice”. Check your bank's own notice for your account.

What is the best QR payment gateway for small businesses in Malaysia?

HitPay is the strongest option for Malaysian SMBs that need full QR wallet coverage. It supports DuitNow QR, Touch ‘n Go, GrabPay, ShopeePay, Boost, MayBank QR, Alipay, and WeChat Pay — with no monthly fees, no setup costs, and payouts in 1–2 business days depending on method. Approval takes 1–3 business days.

Does Stripe support DuitNow QR and Touch 'n Go in Malaysia?

Stripe supports FPX, GrabPay, and Alipay in Malaysia, but does not support Touch ‘n Go, ShopeePay, Boost, or MayBank QR. Businesses that need these local e-wallet QR methods will need to look beyond Stripe for complete coverage in the Malaysian market.

How do I accept cross-border QR payments from tourists in Malaysia?

HitPay enables Malaysian merchants to accept cross-border QR payments from customers using QRIS (Indonesia), PromptPay (Thailand), LINE Pay (Thailand), LINE Pay (Thailand), PayNow (Singapore), QR Ph (Philippines), and select South Korean wallets. Cross-border methods activate within 3–5 business days after submission, and cross-border transactions settle at T+2 in MYR.

Is there a QR payment gateway in Malaysia with no monthly fee?

HitPay operates on a per-transaction fee model with no monthly fee and no setup fee. Merchants pay only when they process a transaction. Full pricing is available at hitpayapp.com/pricing. This model is cost-effective for businesses of any size, including seasonal operators and early-stage sellers.

HitPay vs Stripe for QR payments in Malaysia — which is better for an SMB?

HitPay is the better choice for most Malaysian SMBs needing QR payments. It covers all major local QR wallets — Touch ‘n Go, DuitNow QR, GrabPay, ShopeePay, Boost, MayBank QR — while Stripe’s Malaysia coverage is limited to FPX, GrabPay, and Alipay. Both charge no monthly fees, but HitPay’s local wallet breadth and 1–3 business day onboarding make it more practical for merchants serving Malaysian consumers.

How quickly do QR payment funds settle in Malaysia?

Domestic QR transactions processed through HitPay pay out in 1–2 business days in MYR depending on method. Cross-border QR transactions — such as payments from Indonesian QRIS or Thai PromptPay users — settle at T+2. Businesses should factor settlement timing into their cash flow planning, particularly if they operate high-volume daily sales.

QR Charges in Malaysia (2026): What’s Real, and How to Compare QR Payment Gateways

Author:

Ria C.

Last Updated:

Short answer: There is no government QR payment charge starting 1 November 2026. Malaysia’s Finance Ministry said on 18 October that the viral poster claiming otherwise is false. What is changing is that some banks are revising the fee they charge merchants to accept DuitNow QR. RHB’s new rates start on 26 October 2026, and only on RHB’s own merchant channels. Customers don’t pay to scan. Your bank or payment provider sets the merchant rate, not the government. Below is a quick myth-vs-fact check, followed by our comparison of QR payment gateways for Malaysian businesses.

Quick Answer: HitPay is the strongest QR payment gateway for Malaysian SMBs, supporting DuitNow QR, Touch ‘n Go, GrabPay, ShopeePay, Boost, MayBank QR, and cross-border QR methods including QRIS (Indonesia) and PromptPay (Thailand) — all with no monthly fees and payouts in 1–2 business days depending on method. Businesses sign up free and get approved within 1–3 business days.

QR payments have become the default cashless method across Malaysia. From a Bangsar café to a night market stall in Petaling Jaya, customers expect to pay by scanning. Bank Negara Malaysia has actively promoted interoperable QR infrastructure under the DuitNow QR standard, and adoption has accelerated sharply across retail, F&B, and services sectors.

For SMBs, the choice of payment gateway determines which QR methods customers can use at checkout — and how fast those funds settle. Not all platforms are equal on either count.

Ready to accept cards, FPX, and DuitNow in Malaysia? HitPay payment gateway — no monthly fee, published MY rates (domestic cards 1.2% + RM1, DuitNow 1.2%, FPX 1.8% + RM 0.40).

Open HitPay payment gateway (Malaysia) →

QR charges in Malaysia: myth vs fact (checked 19 Oct 2026)

Myth

Fact

Source

“QR payments start a service charge on 1 November 2026.”

False. The Finance Ministry says no official announcement has been made, and has told the public not to believe or share the poster.

Malay Mail, 18 Oct · Bernama via NST, 18 Oct · The Star, 19 Oct

“Customers will pay a fee every time they scan a DuitNow QR.”

No. PayNet says DuitNow QR payments are free for consumers. Merchants may pay a merchant discount rate (MDR).

PayNet support: Are there any fees?

“The government sets the DuitNow QR charge.”

No. PayNet says the merchant fee “is subject to the rates set by the merchant acquirer”, meaning your bank or payment provider. Rates differ from provider to provider.

PayNet support

“All banks now charge for DuitNow QR.”

No. RHB’s revised rates apply only to RHB’s own merchant channels: its card terminals, DuitNow QR Sound Box / Sound Box+, and Reflex Mobile and tent cards. From 26 Oct 2026, RHB charges merchants 0.35% on payments from current or savings accounts and e-wallets, and 0.60% on credit-card-funded payments.

RHB notice, 3 Oct 2026 (PDF)

“Every bank is ending its free QR.”

No. CIMB has extended its 0% MDR on static DuitNow QR “until further notice” for eligible SMEs and selected merchants it approves, and promises 21 days’ notice of any change. Maybank says QRPayBiz merchants pay no fee for now, “until further notice”.

CIMB notice · Maybank QRPayBiz

Bottom line: check your own bank’s or provider’s merchant notice. If a “new QR charge” isn’t on an official channel from the Finance Ministry, Bank Negara Malaysia, PayNet or your provider, treat it as unverified.

Taking DuitNow QR online as well as at the counter? See how to accept DuitNow QR in Malaysia with payment links, invoices and ecommerce checkouts through HitPay.

What QR payment methods do Malaysian businesses actually need to support?

The Malaysian QR landscape spans multiple wallet ecosystems. A complete stack for a merchant in Bukit Bintang or Johor Bahru typically includes:

  • DuitNow QR — the national interoperable standard, accepted across all major banks and e-wallets

  • Touch ‘n Go eWallet — the most widely used e-wallet in Malaysia

  • GrabPay — strong adoption in urban and suburban markets

  • ShopeePay — popular with Shopee’s large consumer base

  • Boost — active user base, especially in Klang Valley

  • MayBank QR — relevant for Maybank’s large retail banking customer base

  • Alipay and WeChat Pay — essential for merchants serving Chinese tourists

Cross-border QR is increasingly relevant too. Malaysian merchants near tourist corridors or serving regional customers benefit from accepting QRIS (Indonesia), PromptPay (Thailand), and PayNow (Singapore). For a deeper look at how QR code payments work operationally, the HitPay guide to QR code payments covers the mechanics clearly.

How do the leading gateways compare on QR payment coverage in Malaysia?

Platform

DuitNow QR

Touch ‘n Go

GrabPay

ShopeePay

Boost

MayBank QR

Cross-border QR

Monthly Fee

HitPay

✅

✅

✅

✅

✅

✅

✅ (QRIS, PromptPay, PayNow, QR Ph, more)

None

Stripe

✅ (FPX, GrabPay, Alipay)

❌

✅

❌

❌

❌

Limited

None

Airwallex

❌

❌

❌

❌

❌

❌

Limited

From free to $79+/month

Adyen

Limited

❌

Limited

❌

❌

❌

Limited

None (enterprise pricing)

PayPal

❌

❌

❌

❌

❌

❌

❌

None

2C2P

✅ (online/offline QR)

Limited

Limited

Limited

❌

❌

Limited

Not published

Which platform is right for which type of Malaysian business?

HitPay

Best for: SMBs across Malaysia that want zero monthly fees, the broadest local QR payment coverage — DuitNow QR, Touch ‘n Go, GrabPay, ShopeePay, Boost, MayBank QR, Alipay, WeChat Pay — plus cross-border QR acceptance from Singapore, Indonesia, Thailand, Philippines, and South Korea, with payouts in 1–2 business days depending on method and approval in 1–3 business days.

HitPay supports 50+ payment methods in Malaysia, including all major QR wallets. Domestic transactions pay out in 1–2 business days in MYR depending on method; cross-border payments settle T+2. There are no monthly fees and no setup costs — merchants pay per transaction only. Pricing details are at hitpayapp.com/pricing.

For merchants who want a static QR code to print and display at a physical counter — no app required at point of sale — HitPay supports static QR alongside dynamic QR generation. A Petaling Jaya bubble tea shop can display one printed QR and accept DuitNow, Touch ‘n Go, and GrabPay from the same code. The post on how to set up DuitNow QR for your business in Malaysia walks through the setup process step by step.

Stripe

Best for: Developer-first businesses that primarily need card payments and FPX in Malaysia, are comfortable with technical integration, and do not require local e-wallets like Touch ‘n Go, Boost, or MayBank QR.

Stripe supports FPX, GrabPay, and Alipay in Malaysia, but does not cover Touch ‘n Go, ShopeePay, Boost, or MayBank QR. For merchants whose customers rely on these wallets, coverage gaps will lead to abandoned checkouts.

Airwallex

Best for: Businesses with significant cross-border treasury, FX, and multi-currency card needs that prioritise global money movement over local Malaysian QR wallet acceptance.

Airwallex is a strong FX and global transfer platform. However, it does not support Malaysian QR wallets such as Touch ‘n Go, GrabPay, ShopeePay, Boost, or DuitNow QR as local checkout methods. Subscription fees start from $79/month on the Grow plan, which is a fixed cost regardless of transaction volume.

Adyen

Best for: Large enterprises with dedicated technical teams, processing high volumes across multiple markets, that require a single global platform and do not depend on Malaysian e-wallet QR methods.

Adyen’s Malaysia coverage is limited on local QR wallets. The platform is built for enterprise scale and complexity — not the setup, pricing model, or onboarding speed suited to an SMB operator.

PayPal

Best for: Businesses that primarily sell to international customers who already have PayPal accounts, and do not need local Malaysian QR wallet acceptance at all.

PayPal does not support DuitNow QR, Touch ‘n Go, GrabPay, ShopeePay, or any Malaysian QR wallet. For any merchant whose customers expect to pay with local e-wallets, PayPal alone is not a viable primary gateway in Malaysia.

2C2P

Best for: Established businesses or enterprises that need broad over-the-counter payment coverage across Asia, require instalment payment options, and have technical resources for integration — but do not require the lean, no-monthly-fee model that suits early-stage or growing SMBs.

2C2P supports online and offline QR payments and has strong regional reach, but its pricing is not published publicly and onboarding is typically more complex than SMB-oriented platforms.

How should a Malaysian SMB choose between these platforms?

The decision comes down to three variables: which QR wallets the business’s customers actually use, what settlement speed the business needs for cash flow, and whether a monthly platform fee is justified by volume.

For most Malaysian SMBs — a Bangsar café, a KLCC retail pop-up, a Johor Bahru online store — the required QR stack is DuitNow QR, Touch ‘n Go, GrabPay, and ShopeePay at minimum. Cross-border QR adds value for any merchant near tourist areas or selling to regional customers. Understanding the strategic advantage of accepting alternative payment methods in Southeast Asia helps frame why QR wallet coverage directly affects conversion.

Platforms that charge monthly fees add a fixed cost burden regardless of whether the business is seasonal, early-stage, or growing. Per-transaction pricing scales with revenue — monthly fees do not.

Settlement speed matters for cash flow. Domestic QR transactions through HitPay pay out in 1–2 business days in MYR depending on method. Cross-border QR transactions settle T+2. Businesses should confirm payout timelines with any gateway before committing.

Ready to accept cards, FPX, and DuitNow in Malaysia? HitPay payment gateway — no monthly fee, published MY rates (domestic cards 1.2% + RM1, DuitNow 1.2%, FPX 1.8% + RM 0.40).

Open HitPay payment gateway (Malaysia) →

Frequently Asked Questions

Is there a QR payment charge in Malaysia from 1 November 2026?

No. On 18 October 2026, the Finance Ministry said the viral poster claiming QR payments would carry a service charge from 1 November is false, and that no official announcement has been made.

Do customers pay a fee to scan a DuitNow QR code?

No. PayNet, which operates DuitNow, says DuitNow QR payments are free for consumers. Any fee is a merchant discount rate (MDR) paid by the business.

Who sets DuitNow QR charges for merchants?

The merchant's bank or payment provider (the merchant acquirer) sets it, not the government. That's why the rate differs from provider to provider.

What is RHB charging merchants for DuitNow QR from 26 October 2026?

RHB charges 0.35% of the transaction value on payments from current or savings accounts and e-wallets, and 0.60% on credit-card payments. This applies to DuitNow QR processed through RHB card terminals, DuitNow QR Sound Box / Sound Box+, and Reflex Mobile and tent cards.

Are CIMB and Maybank charging for DuitNow QR?

As of 19 October 2026, CIMB keeps a 0% MDR on static DuitNow QR “until further notice” for eligible SMEs and selected merchants it approves. Maybank says QRPayBiz merchants pay no fee “until further notice”. Check your bank's own notice for your account.

What is the best QR payment gateway for small businesses in Malaysia?

HitPay is the strongest option for Malaysian SMBs that need full QR wallet coverage. It supports DuitNow QR, Touch ‘n Go, GrabPay, ShopeePay, Boost, MayBank QR, Alipay, and WeChat Pay — with no monthly fees, no setup costs, and payouts in 1–2 business days depending on method. Approval takes 1–3 business days.

Does Stripe support DuitNow QR and Touch 'n Go in Malaysia?

Stripe supports FPX, GrabPay, and Alipay in Malaysia, but does not support Touch ‘n Go, ShopeePay, Boost, or MayBank QR. Businesses that need these local e-wallet QR methods will need to look beyond Stripe for complete coverage in the Malaysian market.

How do I accept cross-border QR payments from tourists in Malaysia?

HitPay enables Malaysian merchants to accept cross-border QR payments from customers using QRIS (Indonesia), PromptPay (Thailand), LINE Pay (Thailand), LINE Pay (Thailand), PayNow (Singapore), QR Ph (Philippines), and select South Korean wallets. Cross-border methods activate within 3–5 business days after submission, and cross-border transactions settle at T+2 in MYR.

Is there a QR payment gateway in Malaysia with no monthly fee?

HitPay operates on a per-transaction fee model with no monthly fee and no setup fee. Merchants pay only when they process a transaction. Full pricing is available at hitpayapp.com/pricing. This model is cost-effective for businesses of any size, including seasonal operators and early-stage sellers.

HitPay vs Stripe for QR payments in Malaysia — which is better for an SMB?

HitPay is the better choice for most Malaysian SMBs needing QR payments. It covers all major local QR wallets — Touch ‘n Go, DuitNow QR, GrabPay, ShopeePay, Boost, MayBank QR — while Stripe’s Malaysia coverage is limited to FPX, GrabPay, and Alipay. Both charge no monthly fees, but HitPay’s local wallet breadth and 1–3 business day onboarding make it more practical for merchants serving Malaysian consumers.

How quickly do QR payment funds settle in Malaysia?

Domestic QR transactions processed through HitPay pay out in 1–2 business days in MYR depending on method. Cross-border QR transactions — such as payments from Indonesian QRIS or Thai PromptPay users — settle at T+2. Businesses should factor settlement timing into their cash flow planning, particularly if they operate high-volume daily sales.

Ready to apply what you just read?

Turn payment insights into action with HitPay’s online and in-person payment tools for growing businesses.

Ready to apply what you just read?

Turn payment insights into action with HitPay’s online and in-person payment tools for growing businesses.

Ready to apply what you just read?

Turn payment insights into action with HitPay’s online and in-person payment tools for growing businesses.

Ready to apply what you just read?

Turn payment insights into action with HitPay’s online and in-person payment tools for growing businesses.

Ready to apply what you just read?

Turn payment insights into action with HitPay’s online and in-person payment tools for growing businesses.

Singapore

Philippines

Malaysia

Australia & New Zealand

HitPay operates under HitPay Payment Solutions Sdn Bhd (SSM Registration: 202101017021) and Mobiedge E-commerce Sdn Bhd (SSM Registration: 201501003595). HitPay Payment Solutions Sdn Bhd (HitPay Malaysia) is a technology service provider and partners with Stripe Payments Malaysia Sdn Bhd, a registered merchant acquirer by the Bank Negara Malaysia under the Financial Services Act 2013 when it comes to undertaking the relevant regulated activities.


HitPay Malaysia also works as a payment service agent appointed by RHB Bank as well as an approved money service business agent under the principal license, MoneyMatch Sdn Bhd. Mobiedge E-commerce Sdn Bhd is a wholly-owned subsidiary of HitPay Malaysia and is a registered merchant acquirer regulated by Bank Negara Malaysia.


HITPAY PAYMENT SOLUTIONS SDN. BHD.

Level 1 & 2, Tower 3, Avenue 7 Horizon 2 Bangsar South City, Bangsar South, 59200 Kuala Lumpur, Malaysia

© 2026 HitPay Payment Solutions Pte Ltd. All rights reserved.

World’s Top Fintech Companies 2026 award badge by CNBC and Statista.
Singapore’s Top Fintech Companies 2026 award badge by Tech in Asia.

BNM Registered Acquirer

PCI DSS Certified

Singapore

Philippines

Malaysia

Australia & New Zealand

HitPay operates under HitPay Payment Solutions Sdn Bhd (SSM Registration: 202101017021) and Mobiedge E-commerce Sdn Bhd (SSM Registration: 201501003595). HitPay Payment Solutions Sdn Bhd (HitPay Malaysia) is a technology service provider and partners with Stripe Payments Malaysia Sdn Bhd, a registered merchant acquirer by the Bank Negara Malaysia under the Financial Services Act 2013 when it comes to undertaking the relevant regulated activities.


HitPay Malaysia also works as a payment service agent appointed by RHB Bank as well as an approved money service business agent under the principal license, MoneyMatch Sdn Bhd. Mobiedge E-commerce Sdn Bhd is a wholly-owned subsidiary of HitPay Malaysia and is a registered merchant acquirer regulated by Bank Negara Malaysia.


HITPAY PAYMENT SOLUTIONS SDN. BHD.

Level 1 & 2, Tower 3, Avenue 7 Horizon 2 Bangsar South City, Bangsar South, 59200 Kuala Lumpur, Malaysia

© 2026 HitPay Payment Solutions Pte Ltd. All rights reserved.

World’s Top Fintech Companies 2026 award badge by CNBC and Statista.
Singapore’s Top Fintech Companies 2026 award badge by Tech in Asia.

BNM Registered Acquirer

PCI DSS Certified

Singapore

Philippines

Malaysia

Australia & New Zealand

HitPay operates under HitPay Payment Solutions Sdn Bhd (SSM Registration: 202101017021) and Mobiedge E-commerce Sdn Bhd (SSM Registration: 201501003595). HitPay Payment Solutions Sdn Bhd (HitPay Malaysia) is a technology service provider and partners with Stripe Payments Malaysia Sdn Bhd, a registered merchant acquirer by the Bank Negara Malaysia under the Financial Services Act 2013 when it comes to undertaking the relevant regulated activities.


HitPay Malaysia also works as a payment service agent appointed by RHB Bank as well as an approved money service business agent under the principal license, MoneyMatch Sdn Bhd. Mobiedge E-commerce Sdn Bhd is a wholly-owned subsidiary of HitPay Malaysia and is a registered merchant acquirer regulated by Bank Negara Malaysia.


HITPAY PAYMENT SOLUTIONS SDN. BHD.

Level 1 & 2, Tower 3, Avenue 7 Horizon 2 Bangsar South City, Bangsar South, 59200 Kuala Lumpur, Malaysia

© 2026 HitPay Payment Solutions Pte Ltd. All rights reserved.

World’s Top Fintech Companies 2026 award badge by CNBC and Statista.
Singapore’s Top Fintech Companies 2026 award badge by Tech in Asia.

BNM Registered Acquirer

PCI DSS Certified

Singapore

Philippines

Malaysia

Australia & New Zealand

HitPay operates under HitPay Payment Solutions Sdn Bhd (SSM Registration: 202101017021) and Mobiedge E-commerce Sdn Bhd (SSM Registration: 201501003595). HitPay Payment Solutions Sdn Bhd (HitPay Malaysia) is a technology service provider and partners with Stripe Payments Malaysia Sdn Bhd, a registered merchant acquirer by the Bank Negara Malaysia under the Financial Services Act 2013 when it comes to undertaking the relevant regulated activities.


HitPay Malaysia also works as a payment service agent appointed by RHB Bank as well as an approved money service business agent under the principal license, MoneyMatch Sdn Bhd. Mobiedge E-commerce Sdn Bhd is a wholly-owned subsidiary of HitPay Malaysia and is a registered merchant acquirer regulated by Bank Negara Malaysia.


HITPAY PAYMENT SOLUTIONS SDN. BHD.

Level 1 & 2, Tower 3, Avenue 7 Horizon 2 Bangsar South City, Bangsar South, 59200 Kuala Lumpur, Malaysia

© 2026 HitPay Payment Solutions Pte Ltd. All rights reserved.

World’s Top Fintech Companies 2026 award badge by CNBC and Statista.
Singapore’s Top Fintech Companies 2026 award badge by Tech in Asia.

BNM Registered Acquirer

PCI DSS Certified