TRUSTED BY F&B BUSINESSES ACROSS SINGAPORE
Receive your revenue the next business day. Essential for F&B businesses managing daily cash flow.
Deploy HitPay card terminals at your counter. Accepts cards, PayNow, GrabPay, and contactless NFC.
Audio and visual payment confirmation. Your staff always knows when a transaction goes through.
Auto-generate GST-compliant receipts for dine-in and delivery orders. Email to customers automatically.
Take tableside payments on iPhone or Android — no card terminal hardware required.
Manage all your outlets from one HitPay account. Unified reporting, single payout stream.
E-commerce
Sell vouchers, gift sets, or food products online.
Retail
Unified POS and online payments for physical retail.
Events
Collect payments for private dining and catering events.
Does HitPay work with food delivery platforms like GrabFood or Foodpanda?
HitPay does not integrate directly with GrabFood or Foodpanda. However, you can collect pre-orders and delivery payments independently using HitPay payment links — send a link via WhatsApp or Instagram DM and the customer pays before preparation begins. This works for cloud kitchens and catering operators in Singapore, Malaysia, and the Philippines and avoids the commission fees charged by delivery platforms.
Can I accept PayNow at my restaurant without a card terminal?
Yes. Generate a static PayNow QR from your HitPay dashboard and print it for your tables, counter, or wall — no terminal hardware required. In Malaysia, the equivalent is a DuitNow QR code. In the Philippines, you can display a QR Ph code. All three work the same way: customers scan with their banking app and payment is confirmed instantly.
Is there a setup fee or monthly cost to use HitPay for my F&B business?
No. HitPay has no setup fee and no monthly subscription for F&B businesses in Singapore, Malaysia, or the Philippines. You only pay a per-transaction fee when a payment is received. There are no minimum transaction volumes and no contracts.
How do I set up a QR code for my restaurant tables?
Log in to your HitPay dashboard, generate a payment QR for your outlet, and print one for each table. The process takes under 5 minutes. QR codes work for PayNow (Singapore), DuitNow QR (Malaysia), and QR Ph (Philippines) — customers scan and pay with their banking app, no app download required.
Can HitPay replace my existing NETS terminal at the counter?
Yes. HitPay card terminals accept NETS, Visa, Mastercard, PayNow, GrabPay, and NFC wallets — replacing multiple devices with one. The terminal also supports DuitNow QR for Malaysian outlets and QR Ph for the Philippines, making it suitable for F&B groups operating across borders.
How long does it take to receive payouts from restaurant sales?
HitPay pays out on the next business day (T+1) in Singapore, Malaysia, and the Philippines. Revenue collected today lands in your local bank account the following business day — in SGD, MYR, or PHP depending on your registered entity.
My restaurant has multiple outlets — can I manage them under one account?
Yes. HitPay supports multi-outlet management from a single account. You get separate revenue reports per outlet and a unified view across all locations — whether your outlets are in the same city or across Singapore, Malaysia, and the Philippines. Staff logins with permission levels can be set per location.
What happens if a customer disputes a payment made at my restaurant?
HitPay's support team guides you through the chargeback process. All transaction records — including payment method, amount, timestamp, and customer reference — are stored in your dashboard and can be exported as evidence for dispute resolution.
What is the best QR payment system for restaurants in Malaysia?
For Malaysian restaurants and cafes, HitPay supports DuitNow QR and Touch 'n Go eWallet — the two most widely used QR payment methods in Malaysia. Print a static DuitNow QR for each table or counter. Customers scan with any Malaysian banking app or the Touch 'n Go app and pay instantly. There is no terminal hardware required and no monthly fee.
How do restaurants in the Philippines accept GCash payments?
HitPay supports GCash and Maya for F&B businesses in the Philippines. Display a QR Ph code at your counter or table, and customers pay directly from their GCash or Maya app. You can also send a payment link via Facebook Messenger or Viber for pre-orders and delivery payments. Payouts are settled to your Philippine bank account the next business day.
Can I accept payments from tourists at my restaurant?
Yes. HitPay terminals support cross-border QR wallets, including those used by tourists from Thailand, Indonesia, China, and other countries. This is particularly useful for tourist-facing restaurants and cafes in Singapore's CBD, Orchard Road, and Sentosa, as well as in Johor Bahru and Penang in Malaysia.
Does HitPay work for hawker stalls and small F&B operators?
Yes. HitPay is used by hawker stalls, bubble tea outlets, and kopitiam operators across Singapore and Malaysia. The simplest setup is a printed PayNow QR (Singapore) or DuitNow QR (Malaysia) — zero hardware cost, and you only pay a small fee per transaction. For higher-volume stalls, the HitPay Soundbox provides audio confirmation so you always know when a payment goes through.
Can I collect payment before preparing a catering or bulk food order?
Yes. Create a payment link in under 60 seconds in your HitPay dashboard and send it to the customer via WhatsApp, Telegram, or Instagram DM. The customer pays via PayNow, DuitNow, GCash, or card before you begin preparation. This is the recommended approach for catering operators, cloud kitchens, and high-demand weekend services across Singapore, Malaysia, and the Philippines.
Still have questions?
Contact our team.
