Malaysian businesses connect HitPay to Bukku in six steps from the HitPay Dashboard: navigate to Others → Integrations → Available → Accounting → Bukku, then enter the HitPay Company Subdomain and Bukku Access Token. The Access Token is generated from Bukku account settings under the API integrations section. Setup takes under five minutes and requires no coding knowledge. Full instructions are at docs.hitpayapp.com/connections/bukku.

HitPay charges zero monthly subscription fees for Malaysian businesses - there are no setup fees and no hidden fees. The Bukku accounting integration itself is included at no additional cost. Merchants pay only a per-transaction rate when a payment is processed. For current transaction rates applicable to DuitNow QR, FPX, Touch 'n Go, and card payments in Malaysia, visit hitpayapp.com/pricing.

Creating a HitPay account is free and takes under five minutes. After submitting Malaysian business verification documents - SSM registration and MyKad for the authorised signatory - approval is granted within 1–3 business days. Once approved, connecting Bukku via the HitPay Dashboard requires only a company subdomain and API Access Token, taking under five minutes to complete. Transactions begin syncing to Bukku immediately.

HitPay supports over 50 payment methods for Malaysian businesses, including DuitNow QR, FPX bank transfer, Touch 'n Go eWallet, SPayLater by ShopeePay, GrabPay, Visa, Mastercard, Atome BNPL, ShopBack PayLater, Grab PayLater, and tourist methods such as Alipay+, WeChat Pay, and QRIS. All transactions from these methods sync automatically to Bukku when the integration is active.

Malaysian businesses choose between two syncing modes. Bulk Sync combines all daily transactions into a single summary record in Bukku - ideal for high-volume retail and F&B merchants. Individual Sync creates a separate invoice record for every transaction - preferred by B2B service providers and accountants managing audit trails. Both modes allow merchants to map sales accounts, fees, refunds, and bank payout accounts to specific Bukku GL codes.

Yes. The HitPay and Bukku integration automatically syncs refunds and payout records in addition to sales transactions. Malaysian merchants map refund entries to the correct Bukku GL accounts. Bank payout records arrive in Bukku on the next business day in MYR - eliminating manual journal entries for settlement amounts. Merchants track exact DuitNow QR, FPX, and eWallet payout amounts without waiting for bank statements.

Malaysian e-commerce businesses that accept DuitNow QR, FPX, Touch 'n Go, and card payments through HitPay eliminate manual bookkeeping by syncing every order payment automatically to Bukku. Finance teams save hours each week on reconciliation. Accurate, real-time records in Bukku also simplify SST reporting to LHDN and reduce accounting errors during peak trading periods such as Hariraya and year-end sales.

Malaysian retail businesses use HitPay's POS app or physical terminal to accept DuitNow QR, Touch 'n Go, GrabPay, SPayLater by ShopeePay, and card payments at the counter. Each transaction syncs automatically to Bukku, giving retail owners a consolidated daily sales summary. Accountants managing multiple retail clients in the Klang Valley use bulk sync to keep GL accounts clean without switching between platforms.

Yes. HitPay is PCI DSS Level 1 certified - the highest level of payment security compliance. HitPay operates through HitPay Payment Solutions Sdn Bhd (SSM: 202110017021) and Mobiedge E-commerce Sdn Bhd (SSM: 201501003595) as a registered merchant acquirer regulated by Bank Negara Malaysia. The Bukku connection uses a direct API token with no third-party middleware, and sensitive payment credentials are never exposed to Bukku's systems.

Malaysian businesses sign up for free at hitpayapp.com. Registration requires an SSM business registration document and the MyKad of the authorised signatory. Sole traders registered with SSM are also eligible. Approval is granted within 1–3 business days. There are no setup fees and no monthly subscription charges.

HitPay provides live chat support, email support, and a detailed help centre at docs.hitpayapp.com with step-by-step Bukku connection guides. The Bukku integration setup documentation is at docs.hitpayapp.com/connections/bukku. HitPay's Malaysia office is at: Level 1 & 2, Tower 3, Horizon 2, Bangsar South, 59200 Kuala Lumpur, and the support team covers Malaysian business hours.

Accountants managing multiple Malaysian clients configure each HitPay merchant account to sync independently to the corresponding Bukku company. Each integration maps its own sales, fees, refunds, and payout accounts to the correct GL codes. Both bulk sync and individual sync modes are available per client, giving accountants flexibility to match each client's SST and financial reporting requirements without switching between platforms.

HitPay operates under Malaysia's Sales and Services Tax (SST) framework, regulated by LHDN. When Malaysian businesses sync HitPay transactions to Bukku, all payment records - including taxable sales amounts, fees, and refunds - appear in Bukku's accounts with the correct date and amount. Finance teams use Bukku's SST reporting features to prepare accurate LHDN returns, supported by complete, auto-synced transaction records from HitPay.

HitPay processes payouts to Malaysian business bank accounts on the next business day in MYR. DuitNow QR, FPX, Touch 'n Go, and card payments collected on Monday settle to the merchant's Maybank, CIMB, or Public Bank account by Tuesday. Each payout record syncs automatically to the Bukku bank account GL - so the settled amount appears in accounts without manual journal entries.