HitPay vs Stripe Singapore: Should You Switch?
HitPay vs Stripe Singapore: Should You Switch?
HitPay vs Stripe Singapore: Should You Switch?
Compare HitPay vs Stripe in Singapore. See differences in transaction fees, settlement speed, PayNow support, and local payment methods before switching.
Compare HitPay vs Stripe in Singapore. See differences in transaction fees, settlement speed, PayNow support, and local payment methods before switching.
Compare HitPay vs Stripe in Singapore. See differences in transaction fees, settlement speed, PayNow support, and local payment methods before switching.
If you're currently using Stripe for your Singapore business, it's worth reviewing how its pricing structure and settlement timeline compare to alternatives.
While both platforms process card payments and comply with Singapore's regulatory requirements, they differ in three key areas:
Transaction fee structure
Settlement speed
Support for local payment methods
For Singapore-focused businesses, these differences can materially affect cost and cash flow.
At a Glance
HitPay vs Stripe
Side-by-side comparison of the key differences for Singapore businesses.
Feature
HitPay
Stripe
Card Fee
3.5% flat — no fixed charge
3.4% + SGD 0.50/txn
PayNow Support
Native — no setup
Not available
Settlement Speed
T+1 to T+3
T+7
Local E-wallets
GrabPay, PayLah!, Shopee Pay
None
Setup Complexity
Ready in minutes
Requires developer configuration
Multi-currency
SGD-focused
135+ currencies
Subscriptions/Billing
Basic recurring
Advanced billing engine
Support Language
Local Singapore support
English only
Fit Assessment
Who Is Each Platform Designed For?
The right choice depends on your transaction profile and business model.
HitPay may be stronger if you:
✓
Accept PayNow or local e-wallets
✓
Have average transactions below SGD 100
✓
Prioritise faster settlement timelines
✓
Plan regional expansion across SEA
Stripe may be stronger if you:
✓
Require multi-currency settlement
✓
Operate subscription or marketplace models
✓
Have in-house technical resources
✓
Need highly custom API integrations
Cost Scenarios
Real-World Cost Comparison
See how Stripe's fixed SGD 0.50 fee impacts businesses at different transaction sizes.
Coffee Shop
SGD 8 avg · 1,000 txns/mo
HitPay
SGD 280/mo
Stripe
SGD 772/mo
You save SGD 492/mo
HitPay cost 64% less than Stripe
Online Retailer
SGD 120 avg · 500 txns/mo
HitPay
SGD 2,100/mo
Stripe
SGD 2,290/mo
You save SGD 190/mo
HitPay cost 8% less than Stripe
Service Provider
SGD 45 avg · 800 txns/mo
HitPay
SGD 1,260/mo
Stripe
SGD 1,624/mo
You save SGD 364/mo
HitPay cost 22% less than Stripe
Cash Flow
Settlement Speed: Impact on Cash Flow
Access to funds affects working capital and operational flexibility.
HitPay — typically T+1 to T+3
T+1
Mon
T+2
Tue
T+3
Wed
T+4
Thu
T+5
Fri
T+6
Sat
T+7
Sun
Stripe — typically T+7
T+1
Mon
T+2
Tue
T+3
Wed
T+4
Thu
T+5
Fri
T+6
Sat
T+7
Sun
Receiving funds 4–6 days earlier can meaningfully ease working capital pressure.
Faster access to your funds means less pressure on working capital.
Shorter settlement timelines can make a real difference for businesses on tight cash cycles.
Coverage
Payment Methods: Local vs Global
Payment preferences influence conversion, especially in Singapore's mobile-first landscape.
HitPay
· 11 methods
Visa
Shopee Pay
Mastercard
Alipay+
Amex
WeChat Pay
Apple Pay
Google Pay
PayNow
PayLah!
GrabPay
All local methods native — no third-party setup
Stripe
· 6 methods
Visa
Mastercard
Amex
Discover
Apple Pay
Google Pay
Getting Started
Setup & Support
How each platform handles onboarding and ongoing merchant support.
HitPay Setup
→
Often same-day approval for eligible businesses
→
Payment links available without code
→
E-commerce plugins supported
→
REST API available
Basic setup does not require developer resources.
Stripe Setup
→
Business day approval process
→
Hosted checkout available
→
Payment links available
→
Advanced integrations require developers
Higher customization flexibility but assumes technical involvement.
HitPay Support
→
Email and live chat (business hours)
→
Phone support for established accounts
→
English and Mandarin support
Singapore-based team familiar with local banks and MAS guidelines.
Stripe Support
→
Email support
→
Extensive documentation
→
English-language support
Strong developer documentation and global ecosystem.
Migration
Switching from Stripe to HitPay
Stripe can remain active during the transition period to handle refunds or disputes.
Migration Roadmap · Typically 2–4 weeks
1
Account Setup & Verification
Day 1
Create your HitPay account and complete business verification. Most partners are approved same-day.
2
Integration Testing
Days 2–5
Connect HitPay to your checkout flow using the API or one-click plugins. Test in sandbox before going live.
3
Data Export & Transition Planning
Week 1–2
Export your Stripe payment history, customer records, and subscription data. Plan your cutover date.
4
Parallel Operation Period
Week 2–3
Run HitPay for new transactions while Stripe remains active to handle existing refunds and open disputes.
5
Full Cutover
Week 3–4
Deactivate Stripe as your primary gateway. HitPay is now your full payment stack.
⚠
Subscription billing requires review
⚠
Integration code must be updated
⚠
Historical reporting remains separate
⚠
Reconciliation may span both platforms
If you're currently using Stripe for your Singapore business, it's worth reviewing how its pricing structure and settlement timeline compare to alternatives.
While both platforms process card payments and comply with Singapore's regulatory requirements, they differ in three key areas:
Transaction fee structure
Settlement speed
Support for local payment methods
For Singapore-focused businesses, these differences can materially affect cost and cash flow.
At a Glance
HitPay vs Stripe
Side-by-side comparison of the key differences for Singapore businesses.
Feature
HitPay
Stripe
Card Fee
3.5% flat — no fixed charge
3.4% + SGD 0.50/txn
PayNow Support
Native — no setup
Not available
Settlement Speed
T+1 to T+3
T+7
Local E-wallets
GrabPay, PayLah!, Shopee Pay
None
Setup Complexity
Ready in minutes
Requires developer configuration
Multi-currency
SGD-focused
135+ currencies
Subscriptions/Billing
Basic recurring
Advanced billing engine
Support Language
Local Singapore support
English only
Fit Assessment
Who Is Each Platform Designed For?
The right choice depends on your transaction profile and business model.
HitPay may be stronger if you:
✓
Accept PayNow or local e-wallets
✓
Have average transactions below SGD 100
✓
Prioritise faster settlement timelines
✓
Plan regional expansion across SEA
Stripe may be stronger if you:
✓
Require multi-currency settlement
✓
Operate subscription or marketplace models
✓
Have in-house technical resources
✓
Need highly custom API integrations
Cost Scenarios
Real-World Cost Comparison
See how Stripe's fixed SGD 0.50 fee impacts businesses at different transaction sizes.
Coffee Shop
SGD 8 avg · 1,000 txns/mo
HitPay
SGD 280/mo
Stripe
SGD 772/mo
You save SGD 492/mo
HitPay cost 64% less than Stripe
Online Retailer
SGD 120 avg · 500 txns/mo
HitPay
SGD 2,100/mo
Stripe
SGD 2,290/mo
You save SGD 190/mo
HitPay cost 8% less than Stripe
Service Provider
SGD 45 avg · 800 txns/mo
HitPay
SGD 1,260/mo
Stripe
SGD 1,624/mo
You save SGD 364/mo
HitPay cost 22% less than Stripe
Cash Flow
Settlement Speed: Impact on Cash Flow
Access to funds affects working capital and operational flexibility.
HitPay — typically T+1 to T+3
T+1
Mon
T+2
Tue
T+3
Wed
T+4
Thu
T+5
Fri
T+6
Sat
T+7
Sun
Stripe — typically T+7
T+1
Mon
T+2
Tue
T+3
Wed
T+4
Thu
T+5
Fri
T+6
Sat
T+7
Sun
Receiving funds 4–6 days earlier can meaningfully ease working capital pressure.
Faster access to your funds means less pressure on working capital.
Shorter settlement timelines can make a real difference for businesses on tight cash cycles.
Coverage
Payment Methods: Local vs Global
Payment preferences influence conversion, especially in Singapore's mobile-first landscape.
HitPay
· 11 methods
Visa
Shopee Pay
Mastercard
Alipay+
Amex
WeChat Pay
Apple Pay
Google Pay
PayNow
PayLah!
GrabPay
All local methods native — no third-party setup
Stripe
· 6 methods
Visa
Mastercard
Amex
Discover
Apple Pay
Google Pay
Getting Started
Setup & Support
How each platform handles onboarding and ongoing merchant support.
HitPay Setup
→
Often same-day approval for eligible businesses
→
Payment links available without code
→
E-commerce plugins supported
→
REST API available
Basic setup does not require developer resources.
Stripe Setup
→
Business day approval process
→
Hosted checkout available
→
Payment links available
→
Advanced integrations require developers
Higher customization flexibility but assumes technical involvement.
HitPay Support
→
Email and live chat (business hours)
→
Phone support for established accounts
→
English and Mandarin support
Singapore-based team familiar with local banks and MAS guidelines.
Stripe Support
→
Email support
→
Extensive documentation
→
English-language support
Strong developer documentation and global ecosystem.
Migration
Switching from Stripe to HitPay
Stripe can remain active during the transition period to handle refunds or disputes.
Migration Roadmap · Typically 2–4 weeks
1
Account Setup & Verification
Day 1
Create your HitPay account and complete business verification. Most partners are approved same-day.
2
Integration Testing
Days 2–5
Connect HitPay to your checkout flow using the API or one-click plugins. Test in sandbox before going live.
3
Data Export & Transition Planning
Week 1–2
Export your Stripe payment history, customer records, and subscription data. Plan your cutover date.
4
Parallel Operation Period
Week 2–3
Run HitPay for new transactions while Stripe remains active to handle existing refunds and open disputes.
5
Full Cutover
Week 3–4
Deactivate Stripe as your primary gateway. HitPay is now your full payment stack.
⚠
Subscription billing requires review
⚠
Integration code must be updated
⚠
Historical reporting remains separate
⚠
Reconciliation may span both platforms