Resources

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Resources

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Resources

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HitPay Changelog

Discover the latest features, enhancements, and bug fixes that we've implemented to improve your HitPay experience.

HitPay Changelog

Discover the latest features, enhancements, and bug fixes that we've implemented to improve your HitPay experience.

HitPay Changelog

Discover the latest features, enhancements, and bug fixes that we've implemented to improve your HitPay experience.

22 May 2025

Same Day Void Feature (All-in-One Terminal)

In-Person Payments •

This release introduces the ability to void transactions directly from the HitPay terminal app or Web, allowing merchants to cancel same-day payments without incurring fees or moving funds. Applicable for All-in-One terminal Singapore merchants only, opt-in basis.

22 May 2025

This release introduces the ability to void transactions directly from the HitPay terminal app or Web, allowing merchants to cancel same-day payments without incurring fees or moving funds. Applicable for All-in-One terminal Singapore merchants only, opt-in basis.

22 May 2025

Key features

  • Same-Day Voiding: Cancel payments made within the same calendar day (before 23:59) without incurring HitPay fees. No funds are moved, and no transaction fees apply.

  • Accurate Reporting: Voided transactions are excluded from Gross Sales, Net Collections, and Refunds in sales summaries, making reconciliation accurate and clean.

  • Clear Report Export Labels: Voided transactions are clearly marked as void in exported CSV reports for easy identification.

Ideal Use Cases

  • Customer Cancellations or Input Errors: Perfect for resolving customer-initiated cancellations or accidental duplicate charges on the same day, without triggering settlement or fees.

  • Busy Retail Environments: Helps streamline cashier workflows in high-volume stores by quickly resolving errors without needing to process full refunds.

  • Businesses with High Transaction Volumes: Reduces end-of-day reconciliation issues by ensuring only completed payments are captured and settled.

22 May 2025

Same Day Void Feature (All-in-One Terminal)

In-Person Payments •

This release introduces the ability to void transactions directly from the HitPay terminal app or Web, allowing merchants to cancel same-day payments without incurring fees or moving funds. Applicable for All-in-One terminal Singapore merchants only, opt-in basis.

22 May 2025

This release introduces the ability to void transactions directly from the HitPay terminal app or Web, allowing merchants to cancel same-day payments without incurring fees or moving funds. Applicable for All-in-One terminal Singapore merchants only, opt-in basis.

22 May 2025

Key features

  • Same-Day Voiding: Cancel payments made within the same calendar day (before 23:59) without incurring HitPay fees. No funds are moved, and no transaction fees apply.

  • Accurate Reporting: Voided transactions are excluded from Gross Sales, Net Collections, and Refunds in sales summaries, making reconciliation accurate and clean.

  • Clear Report Export Labels: Voided transactions are clearly marked as void in exported CSV reports for easy identification.

Ideal Use Cases

  • Customer Cancellations or Input Errors: Perfect for resolving customer-initiated cancellations or accidental duplicate charges on the same day, without triggering settlement or fees.

  • Busy Retail Environments: Helps streamline cashier workflows in high-volume stores by quickly resolving errors without needing to process full refunds.

  • Businesses with High Transaction Volumes: Reduces end-of-day reconciliation issues by ensuring only completed payments are captured and settled.

22 May 2025

Same Day Void Feature (All-in-One Terminal)

In-Person Payments •

This release introduces the ability to void transactions directly from the HitPay terminal app or Web, allowing merchants to cancel same-day payments without incurring fees or moving funds. Applicable for All-in-One terminal Singapore merchants only, opt-in basis.

22 May 2025

This release introduces the ability to void transactions directly from the HitPay terminal app or Web, allowing merchants to cancel same-day payments without incurring fees or moving funds. Applicable for All-in-One terminal Singapore merchants only, opt-in basis.

22 May 2025

Key features

  • Same-Day Voiding: Cancel payments made within the same calendar day (before 23:59) without incurring HitPay fees. No funds are moved, and no transaction fees apply.

  • Accurate Reporting: Voided transactions are excluded from Gross Sales, Net Collections, and Refunds in sales summaries, making reconciliation accurate and clean.

  • Clear Report Export Labels: Voided transactions are clearly marked as void in exported CSV reports for easy identification.

Ideal Use Cases

  • Customer Cancellations or Input Errors: Perfect for resolving customer-initiated cancellations or accidental duplicate charges on the same day, without triggering settlement or fees.

  • Busy Retail Environments: Helps streamline cashier workflows in high-volume stores by quickly resolving errors without needing to process full refunds.

  • Businesses with High Transaction Volumes: Reduces end-of-day reconciliation issues by ensuring only completed payments are captured and settled.