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Payment Links with Pre-Filled Amounts: A Practical Guide for SEA SMBs

Author:

Melissa L.

Last Updated:

Payment links with pre-filled amounts remove the most common point of failure in digital collections: the customer entering the wrong sum. This post explains how pre-filled payment links work, where they create the most value, and how merchants across Singapore, Malaysia, and the Philippines can deploy them without technical complexity.

Quick Answer: Payment links with pre-filled amounts are shareable URLs that open a checkout page with a fixed price already set — the customer pays without editing anything. HitPay supports pre-filled payment links across Singapore, Malaysia, and the Philippines, covering 50+ payment methods including PayNow, DuitNow QR, and GCash. Links can be created from the HitPay dashboard in under two minutes, with no monthly fee and next business day payouts for domestic transactions.

Digital payment adoption across Southeast Asia continues to accelerate — the Google-Temasek e-Conomy SEA report tracks the region's digital economy growing at double digits annually, with digital payments forming the backbone of that expansion. Yet one of the most common collection failures for small businesses is not a technology problem: it is a human one. Customers type the wrong amount. They underpay by a few cents. They leave the amount field blank. These errors create reconciliation work, delayed cash flow, and awkward follow-up messages.

Payment links with pre-filled amounts eliminate that failure point entirely.

WHAT IS A PRE-FILLED PAYMENT LINK AND HOW DOES IT WORK?

A pre-filled payment link is a URL that encodes a specific amount — and sometimes a description, reference number, or customer name — directly into the link itself. When a customer opens it, the checkout page loads with that amount already populated. The customer selects a payment method and pays. Nothing to edit, nothing to mistype.

This differs from a generic payment link, which presents an open amount field that the customer must fill in. Generic links work for tip jars or pay-what-you-want models. Pre-filled links are built for any transaction where the amount is known in advance.

The practical uses are wide:

  • A Tanjong Pagar florist sends a SGD 85 order confirmation via WhatsApp with a payment link already set to SGD 85

  • A Bangsar tutor sends monthly invoice links pre-set to MYR 400, one per student

  • A BGC events stylist in Manila shares a PHP 15,000 deposit link with a client over Viber

In each case, the merchant controls the amount. The customer simply pays.

WHY DO PRE-FILLED AMOUNTS MATTER FOR CASH FLOW AND RECONCILIATION?

Every time a customer pays the wrong amount, three things happen: the transaction needs investigation, a refund or top-up request follows, and settlement is delayed. For a business processing dozens of orders a week, this compounds fast.

Pre-filled links produce exact-match payments. Every incoming transaction corresponds to a known order. Reconciliation becomes a row-matching exercise rather than a guessing game.

There is also a behavioural dimension. Checkout abandonment increases when customers must enter information. Removing the amount field reduces friction and shortens the time between link open and payment confirmation. For invoice payment workflows in particular — where the gap between invoice issue and collection is already measured in days — faster customer action meaningfully improves working capital: hitpayapp.com/blog/invoice-payment

Domestic transactions on HitPay settle next business day in Singapore (SGD), Malaysia (MYR), and the Philippines (PHP). Pre-filled links do not change these payout timelines, but they reduce the back-and-forth that delays a transaction from being initiated at all.

HOW DO BUSINESSES CREATE PAYMENT LINKS WITH PRE-FILLED AMOUNTS ON HITPAY?

HitPay's payment links are created from the dashboard or via the API. The pre-filled amount is set at link creation — no code required for the dashboard route.

  1. Log in to the HitPay dashboard

  2. Navigate to Payment Links

  3. Select Create Payment Link

  4. Enter the fixed amount and currency

  5. Add an optional description or reference (e.g. invoice number, order ID)

  6. Set expiry if needed — useful for deposit deadlines

  7. Copy the generated URL

  8. Share via WhatsApp, SMS, email, or embed in an invoice

The link opens a hosted checkout page. Customers in Singapore can pay via PayNow, GrabPay, ShopeePay, cards, or Atome. Malaysian customers can use DuitNow QR, GrabPay, Touch 'n Go, FPX, Boost, or cards. Philippine customers can pay via GCash, QR Ph, Maya, InstaPay, PESONet, or cards.

For developers building automated workflows, HitPay's API supports dynamic link generation — a new pre-filled link per order, triggered at checkout or invoice creation. The API documentation at docs.hitpayapp.com covers deep-linking parameters for pre-set amounts and metadata.

HitPay is licensed by the Monetary Authority of Singapore (MAS) under licence PS20200643 and is PCI DSS compliant. Merchants onboard in 1–3 business days with no setup fee and no monthly fee.

WHAT TYPES OF BUSINESSES BENEFIT MOST FROM PRE-FILLED PAYMENT LINKS?

Pre-filled links deliver the most value in three scenarios:

Fixed-price services. Freelancers, tutors, cleaners, photographers, and consultants with standard packages. One link per service tier, reused across all clients.

Order-specific collections. F&B pre-orders, custom product orders, event deposits. Each order gets a unique link with the exact amount embedded. This is also where the alternative payment methods across Southeast Asia matter most — customers pay with whichever wallet they already use: hitpayapp.com/blog/alternative-payment-methods-southeast-asia

Instalment and deposit flows. A Kuala Lumpur wedding vendor collecting a 50% deposit can send a link for exactly that amount, separate from the balance link sent later. No manual calculation required at the customer's end.

Businesses selling through social channels — Instagram, TikTok Shop, Facebook Marketplace — also rely heavily on payment links as a substitute for a formal checkout page. Pre-filled amounts make that flow reliable at scale.

WHAT SHOULD MERCHANTS CHECK BEFORE DEPLOYING PAYMENT LINKS AT SCALE?

A few operational considerations apply:

Link expiry: Set an expiry date for time-sensitive offers or deposits. Expired links prevent late or duplicate payments from creating accounting noise.

Reference fields: Always populate the reference or description field with an order ID or invoice number. This is what makes reconciliation fast — every payment arrives with a traceable identifier.

Webhook confirmation: For high-volume merchants, configure webhooks to receive real-time payment confirmation rather than polling the dashboard manually. HitPay fires a webhook on payment completion, enabling automated order fulfilment or CRM updates.

Multi-currency awareness: Domestic SGD, MYR, and PHP links settle next business day. Cross-border transactions involving overseas customers paying via foreign wallets may have different settlement timelines — set customer expectations accordingly.

For businesses managing subscriptions or recurring billing, HitPay also supports recurring payment links — a separate feature that automates periodic charges without the customer needing to act each cycle: hitpayapp.com/blog/recurring-payment-link

Pre-filled payment links are not a premium feature. They are a basic operational upgrade. Any business currently asking customers to transfer an amount manually — whether by bank transfer, PayNow, or GCash — should replace that instruction with a pre-filled link. The reduction in errors and reconciliation time justifies the two-minute setup cost immediately.

FREQUENTLY ASKED QUESTIONS

How do I create a payment link with a pre-filled amount in HitPay?

Log in to the HitPay dashboard, go to Payment Links, select Create Payment Link, and enter the fixed amount before saving. The link generated will open a checkout page with that amount already set — customers cannot change it. No coding is required for the dashboard method; the HitPay API supports dynamic link generation for developers who need one link per order.

Can Malaysian merchants use pre-filled payment links with DuitNow QR and Touch 'n Go?

Yes. HitPay payment links in Malaysia support DuitNow QR, GrabPay, Touch 'n Go, FPX, Boost, cards, and BNPL methods at the same checkout — all accessible through a single pre-filled link. The customer selects their preferred method after opening the link; the amount is already locked in.

Can Philippine customers pay via GCash using a pre-filled HitPay payment link?

Yes. HitPay payment links in the Philippines support GCash, QR Ph, Maya, InstaPay, PESONet, and cards. A pre-filled link sent to a Manila customer works the same way as in Singapore or Malaysia — the amount is embedded in the link and the customer chooses their payment method at checkout.

Is there a monthly fee for creating payment links on HitPay?

HitPay charges no monthly fee and no setup fee. Merchants pay a per-transaction fee only — see hitpayapp.com/pricing for current rates. There is no limit on the number of payment links a merchant can create.

HitPay vs Xendit for payment links — which is better for a Philippine SMB?

Both HitPay and Xendit support payment links with no monthly fee and accept local Philippine payment methods including GCash, Maya, QR Ph, InstaPay, and PESONet. HitPay's key advantage for SMBs is its single merchant account that consolidates all methods under one dashboard with no separate contracts per wallet — onboarding takes 1–3 business days. Xendit is a strong option for developer-led businesses and platforms that need more advanced programmatic controls. For straightforward retail or service-business use cases, both are viable; the deciding factor is typically integration complexity and whether API customisation is needed.

What happens if a customer opens a pre-filled payment link after it expires?

An expired HitPay payment link displays an expiry notice and the customer cannot proceed to payment. This prevents late or duplicate payments from creating reconciliation issues. Merchants can set a custom expiry date when creating the link — useful for deposit deadlines, limited-time offers, or event registrations with a closing date.

Do pre-filled payment links work for cross-border customers paying with overseas wallets?

Yes. A pre-filled HitPay payment link can accept payment from customers in supported markets using their home-country wallets — including QRIS (Indonesia), PromptPay (Thailand), UPI (India), and PayNow (Singapore), among others — without the customer needing to convert currency at the point of payment. Cross-border wallet activation takes a few business days after submission. Check hitpayapp.com for current settlement timelines for cross-border transactions.

Payment Links with Pre-Filled Amounts: A Practical Guide for SEA SMBs

Author:

Melissa L.

Last Updated:

Payment links with pre-filled amounts remove the most common point of failure in digital collections: the customer entering the wrong sum. This post explains how pre-filled payment links work, where they create the most value, and how merchants across Singapore, Malaysia, and the Philippines can deploy them without technical complexity.

Quick Answer: Payment links with pre-filled amounts are shareable URLs that open a checkout page with a fixed price already set — the customer pays without editing anything. HitPay supports pre-filled payment links across Singapore, Malaysia, and the Philippines, covering 50+ payment methods including PayNow, DuitNow QR, and GCash. Links can be created from the HitPay dashboard in under two minutes, with no monthly fee and next business day payouts for domestic transactions.

Digital payment adoption across Southeast Asia continues to accelerate — the Google-Temasek e-Conomy SEA report tracks the region's digital economy growing at double digits annually, with digital payments forming the backbone of that expansion. Yet one of the most common collection failures for small businesses is not a technology problem: it is a human one. Customers type the wrong amount. They underpay by a few cents. They leave the amount field blank. These errors create reconciliation work, delayed cash flow, and awkward follow-up messages.

Payment links with pre-filled amounts eliminate that failure point entirely.

WHAT IS A PRE-FILLED PAYMENT LINK AND HOW DOES IT WORK?

A pre-filled payment link is a URL that encodes a specific amount — and sometimes a description, reference number, or customer name — directly into the link itself. When a customer opens it, the checkout page loads with that amount already populated. The customer selects a payment method and pays. Nothing to edit, nothing to mistype.

This differs from a generic payment link, which presents an open amount field that the customer must fill in. Generic links work for tip jars or pay-what-you-want models. Pre-filled links are built for any transaction where the amount is known in advance.

The practical uses are wide:

  • A Tanjong Pagar florist sends a SGD 85 order confirmation via WhatsApp with a payment link already set to SGD 85

  • A Bangsar tutor sends monthly invoice links pre-set to MYR 400, one per student

  • A BGC events stylist in Manila shares a PHP 15,000 deposit link with a client over Viber

In each case, the merchant controls the amount. The customer simply pays.

WHY DO PRE-FILLED AMOUNTS MATTER FOR CASH FLOW AND RECONCILIATION?

Every time a customer pays the wrong amount, three things happen: the transaction needs investigation, a refund or top-up request follows, and settlement is delayed. For a business processing dozens of orders a week, this compounds fast.

Pre-filled links produce exact-match payments. Every incoming transaction corresponds to a known order. Reconciliation becomes a row-matching exercise rather than a guessing game.

There is also a behavioural dimension. Checkout abandonment increases when customers must enter information. Removing the amount field reduces friction and shortens the time between link open and payment confirmation. For invoice payment workflows in particular — where the gap between invoice issue and collection is already measured in days — faster customer action meaningfully improves working capital: hitpayapp.com/blog/invoice-payment

Domestic transactions on HitPay settle next business day in Singapore (SGD), Malaysia (MYR), and the Philippines (PHP). Pre-filled links do not change these payout timelines, but they reduce the back-and-forth that delays a transaction from being initiated at all.

HOW DO BUSINESSES CREATE PAYMENT LINKS WITH PRE-FILLED AMOUNTS ON HITPAY?

HitPay's payment links are created from the dashboard or via the API. The pre-filled amount is set at link creation — no code required for the dashboard route.

  1. Log in to the HitPay dashboard

  2. Navigate to Payment Links

  3. Select Create Payment Link

  4. Enter the fixed amount and currency

  5. Add an optional description or reference (e.g. invoice number, order ID)

  6. Set expiry if needed — useful for deposit deadlines

  7. Copy the generated URL

  8. Share via WhatsApp, SMS, email, or embed in an invoice

The link opens a hosted checkout page. Customers in Singapore can pay via PayNow, GrabPay, ShopeePay, cards, or Atome. Malaysian customers can use DuitNow QR, GrabPay, Touch 'n Go, FPX, Boost, or cards. Philippine customers can pay via GCash, QR Ph, Maya, InstaPay, PESONet, or cards.

For developers building automated workflows, HitPay's API supports dynamic link generation — a new pre-filled link per order, triggered at checkout or invoice creation. The API documentation at docs.hitpayapp.com covers deep-linking parameters for pre-set amounts and metadata.

HitPay is licensed by the Monetary Authority of Singapore (MAS) under licence PS20200643 and is PCI DSS compliant. Merchants onboard in 1–3 business days with no setup fee and no monthly fee.

WHAT TYPES OF BUSINESSES BENEFIT MOST FROM PRE-FILLED PAYMENT LINKS?

Pre-filled links deliver the most value in three scenarios:

Fixed-price services. Freelancers, tutors, cleaners, photographers, and consultants with standard packages. One link per service tier, reused across all clients.

Order-specific collections. F&B pre-orders, custom product orders, event deposits. Each order gets a unique link with the exact amount embedded. This is also where the alternative payment methods across Southeast Asia matter most — customers pay with whichever wallet they already use: hitpayapp.com/blog/alternative-payment-methods-southeast-asia

Instalment and deposit flows. A Kuala Lumpur wedding vendor collecting a 50% deposit can send a link for exactly that amount, separate from the balance link sent later. No manual calculation required at the customer's end.

Businesses selling through social channels — Instagram, TikTok Shop, Facebook Marketplace — also rely heavily on payment links as a substitute for a formal checkout page. Pre-filled amounts make that flow reliable at scale.

WHAT SHOULD MERCHANTS CHECK BEFORE DEPLOYING PAYMENT LINKS AT SCALE?

A few operational considerations apply:

Link expiry: Set an expiry date for time-sensitive offers or deposits. Expired links prevent late or duplicate payments from creating accounting noise.

Reference fields: Always populate the reference or description field with an order ID or invoice number. This is what makes reconciliation fast — every payment arrives with a traceable identifier.

Webhook confirmation: For high-volume merchants, configure webhooks to receive real-time payment confirmation rather than polling the dashboard manually. HitPay fires a webhook on payment completion, enabling automated order fulfilment or CRM updates.

Multi-currency awareness: Domestic SGD, MYR, and PHP links settle next business day. Cross-border transactions involving overseas customers paying via foreign wallets may have different settlement timelines — set customer expectations accordingly.

For businesses managing subscriptions or recurring billing, HitPay also supports recurring payment links — a separate feature that automates periodic charges without the customer needing to act each cycle: hitpayapp.com/blog/recurring-payment-link

Pre-filled payment links are not a premium feature. They are a basic operational upgrade. Any business currently asking customers to transfer an amount manually — whether by bank transfer, PayNow, or GCash — should replace that instruction with a pre-filled link. The reduction in errors and reconciliation time justifies the two-minute setup cost immediately.

FREQUENTLY ASKED QUESTIONS

How do I create a payment link with a pre-filled amount in HitPay?

Log in to the HitPay dashboard, go to Payment Links, select Create Payment Link, and enter the fixed amount before saving. The link generated will open a checkout page with that amount already set — customers cannot change it. No coding is required for the dashboard method; the HitPay API supports dynamic link generation for developers who need one link per order.

Can Malaysian merchants use pre-filled payment links with DuitNow QR and Touch 'n Go?

Yes. HitPay payment links in Malaysia support DuitNow QR, GrabPay, Touch 'n Go, FPX, Boost, cards, and BNPL methods at the same checkout — all accessible through a single pre-filled link. The customer selects their preferred method after opening the link; the amount is already locked in.

Can Philippine customers pay via GCash using a pre-filled HitPay payment link?

Yes. HitPay payment links in the Philippines support GCash, QR Ph, Maya, InstaPay, PESONet, and cards. A pre-filled link sent to a Manila customer works the same way as in Singapore or Malaysia — the amount is embedded in the link and the customer chooses their payment method at checkout.

Is there a monthly fee for creating payment links on HitPay?

HitPay charges no monthly fee and no setup fee. Merchants pay a per-transaction fee only — see hitpayapp.com/pricing for current rates. There is no limit on the number of payment links a merchant can create.

HitPay vs Xendit for payment links — which is better for a Philippine SMB?

Both HitPay and Xendit support payment links with no monthly fee and accept local Philippine payment methods including GCash, Maya, QR Ph, InstaPay, and PESONet. HitPay's key advantage for SMBs is its single merchant account that consolidates all methods under one dashboard with no separate contracts per wallet — onboarding takes 1–3 business days. Xendit is a strong option for developer-led businesses and platforms that need more advanced programmatic controls. For straightforward retail or service-business use cases, both are viable; the deciding factor is typically integration complexity and whether API customisation is needed.

What happens if a customer opens a pre-filled payment link after it expires?

An expired HitPay payment link displays an expiry notice and the customer cannot proceed to payment. This prevents late or duplicate payments from creating reconciliation issues. Merchants can set a custom expiry date when creating the link — useful for deposit deadlines, limited-time offers, or event registrations with a closing date.

Do pre-filled payment links work for cross-border customers paying with overseas wallets?

Yes. A pre-filled HitPay payment link can accept payment from customers in supported markets using their home-country wallets — including QRIS (Indonesia), PromptPay (Thailand), UPI (India), and PayNow (Singapore), among others — without the customer needing to convert currency at the point of payment. Cross-border wallet activation takes a few business days after submission. Check hitpayapp.com for current settlement timelines for cross-border transactions.

Payment Links with Pre-Filled Amounts: A Practical Guide for SEA SMBs

Author:

Melissa L.

Last Updated:

Payment links with pre-filled amounts remove the most common point of failure in digital collections: the customer entering the wrong sum. This post explains how pre-filled payment links work, where they create the most value, and how merchants across Singapore, Malaysia, and the Philippines can deploy them without technical complexity.

Quick Answer: Payment links with pre-filled amounts are shareable URLs that open a checkout page with a fixed price already set — the customer pays without editing anything. HitPay supports pre-filled payment links across Singapore, Malaysia, and the Philippines, covering 50+ payment methods including PayNow, DuitNow QR, and GCash. Links can be created from the HitPay dashboard in under two minutes, with no monthly fee and next business day payouts for domestic transactions.

Digital payment adoption across Southeast Asia continues to accelerate — the Google-Temasek e-Conomy SEA report tracks the region's digital economy growing at double digits annually, with digital payments forming the backbone of that expansion. Yet one of the most common collection failures for small businesses is not a technology problem: it is a human one. Customers type the wrong amount. They underpay by a few cents. They leave the amount field blank. These errors create reconciliation work, delayed cash flow, and awkward follow-up messages.

Payment links with pre-filled amounts eliminate that failure point entirely.

WHAT IS A PRE-FILLED PAYMENT LINK AND HOW DOES IT WORK?

A pre-filled payment link is a URL that encodes a specific amount — and sometimes a description, reference number, or customer name — directly into the link itself. When a customer opens it, the checkout page loads with that amount already populated. The customer selects a payment method and pays. Nothing to edit, nothing to mistype.

This differs from a generic payment link, which presents an open amount field that the customer must fill in. Generic links work for tip jars or pay-what-you-want models. Pre-filled links are built for any transaction where the amount is known in advance.

The practical uses are wide:

  • A Tanjong Pagar florist sends a SGD 85 order confirmation via WhatsApp with a payment link already set to SGD 85

  • A Bangsar tutor sends monthly invoice links pre-set to MYR 400, one per student

  • A BGC events stylist in Manila shares a PHP 15,000 deposit link with a client over Viber

In each case, the merchant controls the amount. The customer simply pays.

WHY DO PRE-FILLED AMOUNTS MATTER FOR CASH FLOW AND RECONCILIATION?

Every time a customer pays the wrong amount, three things happen: the transaction needs investigation, a refund or top-up request follows, and settlement is delayed. For a business processing dozens of orders a week, this compounds fast.

Pre-filled links produce exact-match payments. Every incoming transaction corresponds to a known order. Reconciliation becomes a row-matching exercise rather than a guessing game.

There is also a behavioural dimension. Checkout abandonment increases when customers must enter information. Removing the amount field reduces friction and shortens the time between link open and payment confirmation. For invoice payment workflows in particular — where the gap between invoice issue and collection is already measured in days — faster customer action meaningfully improves working capital: hitpayapp.com/blog/invoice-payment

Domestic transactions on HitPay settle next business day in Singapore (SGD), Malaysia (MYR), and the Philippines (PHP). Pre-filled links do not change these payout timelines, but they reduce the back-and-forth that delays a transaction from being initiated at all.

HOW DO BUSINESSES CREATE PAYMENT LINKS WITH PRE-FILLED AMOUNTS ON HITPAY?

HitPay's payment links are created from the dashboard or via the API. The pre-filled amount is set at link creation — no code required for the dashboard route.

  1. Log in to the HitPay dashboard

  2. Navigate to Payment Links

  3. Select Create Payment Link

  4. Enter the fixed amount and currency

  5. Add an optional description or reference (e.g. invoice number, order ID)

  6. Set expiry if needed — useful for deposit deadlines

  7. Copy the generated URL

  8. Share via WhatsApp, SMS, email, or embed in an invoice

The link opens a hosted checkout page. Customers in Singapore can pay via PayNow, GrabPay, ShopeePay, cards, or Atome. Malaysian customers can use DuitNow QR, GrabPay, Touch 'n Go, FPX, Boost, or cards. Philippine customers can pay via GCash, QR Ph, Maya, InstaPay, PESONet, or cards.

For developers building automated workflows, HitPay's API supports dynamic link generation — a new pre-filled link per order, triggered at checkout or invoice creation. The API documentation at docs.hitpayapp.com covers deep-linking parameters for pre-set amounts and metadata.

HitPay is licensed by the Monetary Authority of Singapore (MAS) under licence PS20200643 and is PCI DSS compliant. Merchants onboard in 1–3 business days with no setup fee and no monthly fee.

WHAT TYPES OF BUSINESSES BENEFIT MOST FROM PRE-FILLED PAYMENT LINKS?

Pre-filled links deliver the most value in three scenarios:

Fixed-price services. Freelancers, tutors, cleaners, photographers, and consultants with standard packages. One link per service tier, reused across all clients.

Order-specific collections. F&B pre-orders, custom product orders, event deposits. Each order gets a unique link with the exact amount embedded. This is also where the alternative payment methods across Southeast Asia matter most — customers pay with whichever wallet they already use: hitpayapp.com/blog/alternative-payment-methods-southeast-asia

Instalment and deposit flows. A Kuala Lumpur wedding vendor collecting a 50% deposit can send a link for exactly that amount, separate from the balance link sent later. No manual calculation required at the customer's end.

Businesses selling through social channels — Instagram, TikTok Shop, Facebook Marketplace — also rely heavily on payment links as a substitute for a formal checkout page. Pre-filled amounts make that flow reliable at scale.

WHAT SHOULD MERCHANTS CHECK BEFORE DEPLOYING PAYMENT LINKS AT SCALE?

A few operational considerations apply:

Link expiry: Set an expiry date for time-sensitive offers or deposits. Expired links prevent late or duplicate payments from creating accounting noise.

Reference fields: Always populate the reference or description field with an order ID or invoice number. This is what makes reconciliation fast — every payment arrives with a traceable identifier.

Webhook confirmation: For high-volume merchants, configure webhooks to receive real-time payment confirmation rather than polling the dashboard manually. HitPay fires a webhook on payment completion, enabling automated order fulfilment or CRM updates.

Multi-currency awareness: Domestic SGD, MYR, and PHP links settle next business day. Cross-border transactions involving overseas customers paying via foreign wallets may have different settlement timelines — set customer expectations accordingly.

For businesses managing subscriptions or recurring billing, HitPay also supports recurring payment links — a separate feature that automates periodic charges without the customer needing to act each cycle: hitpayapp.com/blog/recurring-payment-link

Pre-filled payment links are not a premium feature. They are a basic operational upgrade. Any business currently asking customers to transfer an amount manually — whether by bank transfer, PayNow, or GCash — should replace that instruction with a pre-filled link. The reduction in errors and reconciliation time justifies the two-minute setup cost immediately.

FREQUENTLY ASKED QUESTIONS

How do I create a payment link with a pre-filled amount in HitPay?

Log in to the HitPay dashboard, go to Payment Links, select Create Payment Link, and enter the fixed amount before saving. The link generated will open a checkout page with that amount already set — customers cannot change it. No coding is required for the dashboard method; the HitPay API supports dynamic link generation for developers who need one link per order.

Can Malaysian merchants use pre-filled payment links with DuitNow QR and Touch 'n Go?

Yes. HitPay payment links in Malaysia support DuitNow QR, GrabPay, Touch 'n Go, FPX, Boost, cards, and BNPL methods at the same checkout — all accessible through a single pre-filled link. The customer selects their preferred method after opening the link; the amount is already locked in.

Can Philippine customers pay via GCash using a pre-filled HitPay payment link?

Yes. HitPay payment links in the Philippines support GCash, QR Ph, Maya, InstaPay, PESONet, and cards. A pre-filled link sent to a Manila customer works the same way as in Singapore or Malaysia — the amount is embedded in the link and the customer chooses their payment method at checkout.

Is there a monthly fee for creating payment links on HitPay?

HitPay charges no monthly fee and no setup fee. Merchants pay a per-transaction fee only — see hitpayapp.com/pricing for current rates. There is no limit on the number of payment links a merchant can create.

HitPay vs Xendit for payment links — which is better for a Philippine SMB?

Both HitPay and Xendit support payment links with no monthly fee and accept local Philippine payment methods including GCash, Maya, QR Ph, InstaPay, and PESONet. HitPay's key advantage for SMBs is its single merchant account that consolidates all methods under one dashboard with no separate contracts per wallet — onboarding takes 1–3 business days. Xendit is a strong option for developer-led businesses and platforms that need more advanced programmatic controls. For straightforward retail or service-business use cases, both are viable; the deciding factor is typically integration complexity and whether API customisation is needed.

What happens if a customer opens a pre-filled payment link after it expires?

An expired HitPay payment link displays an expiry notice and the customer cannot proceed to payment. This prevents late or duplicate payments from creating reconciliation issues. Merchants can set a custom expiry date when creating the link — useful for deposit deadlines, limited-time offers, or event registrations with a closing date.

Do pre-filled payment links work for cross-border customers paying with overseas wallets?

Yes. A pre-filled HitPay payment link can accept payment from customers in supported markets using their home-country wallets — including QRIS (Indonesia), PromptPay (Thailand), UPI (India), and PayNow (Singapore), among others — without the customer needing to convert currency at the point of payment. Cross-border wallet activation takes a few business days after submission. Check hitpayapp.com for current settlement timelines for cross-border transactions.

Ready to apply what you just read?

Turn payment insights into action with HitPay’s online and in-person payment tools for growing businesses.

Ready to apply what you just read?

Turn payment insights into action with HitPay’s online and in-person payment tools for growing businesses.

Ready to apply what you just read?

Turn payment insights into action with HitPay’s online and in-person payment tools for growing businesses.

Ready to apply what you just read?

Turn payment insights into action with HitPay’s online and in-person payment tools for growing businesses.

Ready to apply what you just read?

Turn payment insights into action with HitPay’s online and in-person payment tools for growing businesses.