Quick Answer: Malaysian businesses can create payment links through HitPay — a Bank Negara Malaysia (BNM)-licensed payment platform — with no monthly fees or setup costs. HitPay payment links support 50+ payment methods including DuitNow QR, FPX, Touch 'n Go, GrabPay, ShopeePay, Boost, Atome, and Visa/Mastercard cards. Funds from domestic transactions settle next business day in MYR.

Digital payments in Malaysia have grown quickly. Statista Malaysia e-commerce data shows more Malaysians are paying online, helped by widespread smartphone use and popular e-wallets like Touch 'n Go and GrabPay. But many small businesses — freelancers in Petaling Jaya, boutique owners in Bangsar, event organisers near KLCC — still collect payments through manual bank transfers and screenshot confirmations. This is slow, easy to get wrong, and hard to track when you have many transactions.

Payment links fix this without needing a website, a developer, or a card terminal. You share one URL or QR code, your customer pays using their preferred method, and the money goes straight into your bank account — with the transaction recorded automatically.

What Is a Payment Link and How Does It Work for Malaysian Businesses?

A payment link is a URL created by a payment platform. It takes your customer to a checkout page where they can pay. You set the amount, add a description, and choose which payment methods to accept. Your customer opens the link on their phone or computer and pays however they like.

For Malaysian businesses, a payment link is a URL you share with customers so they can pay you. Send it on WhatsApp, include it in an email invoice, display it as a QR code, or add it to your social media bio. The customer clicks the link, enters their card or banking details, and the payment goes through. No website needed. No card machine needed.

Payment is confirmed straight away. You get a notification. The transaction shows up in your dashboard so you can track it easily. This is especially useful for:

• Service businesses that bill clients after the job is done (photographers, consultants, tutors)

• Food and beverage operators in Johor Bahru or Bukit Bintang who take pre-orders through social media

• Event organisers collecting registration fees before a ticketing system is set up

• Freelancers and sole proprietors who need to collect from multiple clients without a full online store

For more on how payment links fit into invoicing, the invoice payment guide for SMEs in Southeast Asia explains the key differences.

What Payment Methods Should a Malaysian Payment Link Support?

A payment link is only useful if your customer can actually pay with what they have. In Malaysia, that means supporting both bank-based and e-wallet options.

Bank-based methods

• DuitNow QR — Malaysia's national QR payment standard, accepted across all major banks. One QR code lets customers from any participating bank pay you.

• FPX (Financial Process Exchange) — direct bank transfer from the customer's online banking. Commonly used for bigger payments and business-to-business transactions.

E-wallets

• Touch 'n Go eWallet — the most widely used e-wallet in Malaysia, for toll payments, retail, and online checkout

• GrabPay — part of the Grab app

• ShopeePay — popular among Shopee shoppers

• Boost — a local wallet used widely by small merchants

Buy Now, Pay Later (BNPL)

• Atome, ShopBack PayLater, Grab PayLater, and SPayLater — instalment payment options that can help customers spend more, especially on bigger purchases.

Cards

• Visa and Mastercard — important for customers who don't use e-wallets and for overseas transactions.

Cross-border methods

Malaysian merchants who sell to tourists or foreign buyers can also accept payments from Singapore customers via PayNow (cross-border only), Indonesian customers via QRIS, Thai customers via PromptPay, TrueMoney, or Rabbit LINE Pay, Philippine customers via QR Ph, and Korean customers via KakaoPay, PayCo, or LINE Pay. These let overseas customers pay using their own country's apps — no currency conversion needed at the point of sale.

The DuitNow QR acceptance guide for Malaysian businesses explains how the interoperable QR standard works and which banks are involved.

How Do You Create a Payment Link Step by Step?

The steps may vary slightly depending on the platform, but here is the general process for Malaysian businesses:

1. Sign up with a payment platform that supports Malaysian payment methods and is approved by Bank Negara Malaysia.

2. Complete business verification — you will usually need your SSM registration number, identity verification, and bank account details.

3. Log in to your merchant dashboard and go to the payment links section.

4. Set a payment amount in MYR, or leave it open for your customer to enter.

5. Add a description — product name, service, or invoice reference.

6. Choose which payment methods to turn on for this link.

7. Generate the link or QR code.

8. Share it via WhatsApp, SMS, email, or display it as a QR code in your shop.

9. Track payments in real time through your dashboard.

10. Receive a payout to your registered bank account.

For domestic transactions processed through HitPay, payouts settle next business day in MYR. Cross-border transactions typically settle in T+2.

How Do Malaysian Payment Link Providers Compare?

Several platforms serve Malaysian merchants. The table below covers the key things that affect an SMB's decision.

PayPal has no monthly fee and is well known globally, but local e-wallet support in Malaysia is limited — no Touch 'n Go, no DuitNow QR, no FPX. Best for: businesses whose customers are mostly overseas and pay by card or PayPal balance.

Stripe supports FPX and GrabPay in Malaysia, with no monthly fee. However, it does not support DuitNow QR, Touch 'n Go, Boost, or any BNPL options — a big gap given how many Malaysians use e-wallets. The Stripe Alternatives Malaysia comparison covers these gaps in detail. Best for: tech teams with developer resources who mainly need card and FPX acceptance.

Airwallex offers a free entry tier, with paid plans starting from USD 79/month, which makes it less suitable for early-stage or low-volume businesses. Best for: established businesses with high volumes of overseas transactions who need multi-currency accounts and treasury tools.

Xendit supports a similar range of Malaysian payment methods. Best for: businesses already using Xendit in Indonesia or the Philippines that want the same setup across markets.

2C2P focuses on cards and enterprise payment routing. Best for: large retailers or enterprise businesses with complex settlement needs across multiple Southeast Asian markets.

HitPay supports the full range of Malaysian payment methods — DuitNow QR, FPX, Touch 'n Go, GrabPay, ShopeePay, Boost, all three BNPL providers, Visa, and Mastercard — with no monthly fee, no setup fee, and next business day MYR payouts for domestic transactions. Best for: Malaysian SMBs that need wide local payment method support, no fixed costs, and fast payouts without complex banking arrangements.

What Should Malaysian Businesses Check Before Choosing a Payment Link Provider?

Beyond the payment method list, four things determine whether a platform will actually work for your business:

1. Regulatory standing. The platform must be licensed or registered with Bank Negara Malaysia, or operate under a framework that covers Malaysian payment activity. Platforms licensed by MAS in Singapore (such as HitPay, which holds licence PS20200643) operate across the region under established cross-border frameworks.

2. Payout timing. Next business day settlement in MYR is the standard for domestic transactions in Malaysia. Slower payouts can hurt your cash flow, especially for food and beverage businesses with daily costs to cover.

3. Payment method coverage. A payment link that only accepts cards will miss most Malaysian mobile-first customers. DuitNow QR, Touch 'n Go, and FPX are not extras for most local businesses — they are the main ways customers pay.

4. Fee structure. Platforms with monthly fees add a fixed cost whether you make sales or not. A per-transaction model with no monthly fee suits businesses with variable or seasonal revenue better. For more on managing transaction costs, see the guide on how to pass transaction fees to customers.

HitPay's payment links are available to Malaysian merchants with no monthly fees and no setup costs. Approval takes 1–3 business days after registration. Transaction pricing is published at hitpayapp.com/pricing.

Practical Takeaway

Choosing a payment link for your Malaysian business comes down to three things: picking a platform with the right regulatory approval, making sure it supports the payment methods your customers use (at minimum DuitNow QR, FPX, and Touch 'n Go), and confirming that payout timing works for your cash flow. For most Malaysian SMBs, a per-transaction model with no monthly fee and next business day MYR settlement is the right starting point. Anything that falls short of that adds unnecessary cost or hassle.

Frequently Asked Questions