Understanding exactly what you pay per transaction is one of the most important decisions when choosing a payment gateway. This guide breaks down every HitPay transaction fee clearly, so you can plan your margins, compare options, and get started with full confidence.

What Is a Transaction Fee?

A transaction fee is the cost charged by a payment processor each time a customer completes a purchase. It is typically expressed as a percentage of the transaction value, a fixed per-transaction amount, or a combination of both. For online businesses and brick-and-mortar retailers across Southeast Asia, transaction fees directly affect profitability, making transparent pricing a non-negotiable when evaluating any payment gateway.

HitPay Transaction Fee Structure by Payment Method

HitPay's pricing model is straightforward: there is no monthly fee on the standard plan. Merchant partners pay only when they process a transaction. The rate depends on the payment method used and the market you operate in. All rates below reflect online payment processing unless otherwise noted.

Singapore Transaction Fees

In-person payment rates differ. For example, domestic card transactions are 2.5% (min S$0.20), PayNow is 0.4% (min S$0.10), and GrabPay is 2.2%. Always refer to the HitPay Singapore pricing page for the full current rate schedule.

Malaysia Transaction Fees

Always refer to the HitPay Malaysia pricing page for the most current rates.

Philippines Transaction Fees

Always refer to the HitPay Philippines pricing page for the most current rates.

What Makes HitPay's Transaction Fee Competitive?

No Monthly Fee on the Standard Plan

Many payment gateways bundle transaction fees with a monthly platform charge. HitPay's standard plan eliminates that cost entirely. Merchant partners who are just starting out or running a lean operation can process payments without committing to a recurring subscription.

Low-Cost Local Payment Methods

HitPay's integration with PayNow (Singapore), DuitNow (Malaysia), and QRPh (Philippines) gives merchant partners access to some of the lowest per-transaction rates available in the region. For businesses with high transaction volumes, routing customers toward these methods can meaningfully reduce payment processing costs.

No Setup Fee, No Hidden Charges

HitPay does not charge an onboarding fee, a PCI compliance fee, or a monthly gateway fee on its standard plan. The HitPay transaction fee you see is the fee you pay, with no extra line items added at the end of the month.

HitPay Transaction Fee vs. Industry Standard

HitPay's card rates are competitive with the regional average. Where HitPay stands out most clearly is through its native support for local real-time transfer methods such as PayNow and DuitNow, which carry rates well below what card networks charge.

Does HitPay Have a Plan with Lower Transaction Fees?

Yes. HitPay offers enterprise and custom pricing arrangements that may reduce per-transaction fees in exchange for a monthly commitment or based on volume thresholds. Whether this makes financial sense depends on your monthly transaction volume.

A rough breakeven formula: Monthly fee / (standard rate - discounted rate) = volume at which the paid plan becomes cheaper.

Merchant partners processing consistently above such a threshold should contact HitPay to discuss custom pricing options.

How to Start Accepting Payments with HitPay

1. Sign up for a free HitPay account at hitpayapp.com

2. Complete KYC verification

3. Enable your preferred payment methods: cards, PayNow, FPX, DuitNow, e-wallets

4. Generate a payment link or integrate with your e-commerce store

5. Start processing — fees apply only when transactions occur

Frequently Asked Questions

Q: What is the HitPay transaction fee for credit cards in Singapore?

HitPay charges 2.8% + S$0.50 per transaction for domestic Visa and Mastercard payments processed online in Singapore, and 3.65% + S$0.50 for international cards. In-person domestic card rates are 2.5% (min S$0.20). Always refer to the HitPay Singapore pricing page for current rates.

Q: Does HitPay charge a monthly fee in addition to transaction fees?

HitPay's standard plan has no monthly fee. You only pay the per-transaction rate. Enterprise and custom pricing arrangements are available for higher-volume merchant partners.

Q: What is the cheapest payment method to accept with HitPay?

PayNow (Singapore) and DuitNow (Malaysia) carry some of the lowest transaction fees on the HitPay platform. In the Philippines, QRPh is charged at 1% or ₱20, whichever is higher.

Q: Are there any hidden fees I should know about with HitPay?

HitPay does not charge setup fees, PCI compliance fees, or monthly platform fees on its standard plan. Review HitPay's full pricing page for any method-specific conditions.

Q: How does the HitPay transaction fee compare to Stripe or PayPal?

HitPay's domestic card rate in Singapore (2.8% + S$0.50) is generally competitive with comparable international gateways. Beyond card rates, HitPay's native support for PayNow, DuitNow, and FPX gives Southeast Asian merchant partners access to cost-effective local payment options that many international processors do not support natively.

Q: Can I negotiate a lower HitPay transaction fee for high volume?

Yes. Merchant partners processing significant transaction volumes can contact HitPay's enterprise team to discuss custom pricing.

Create your free HitPay account and start accepting payments today →