Quick Answer: HitPay charges a per-transaction fee with no monthly subscription, no setup fee, and no hidden costs. Rates vary by payment method and market (Singapore, Malaysia, Philippines), and merchant partners only pay when they process a payment. For the most current rates, visit hitpayapp.com/pricing.

Understanding what you pay per transaction is one of the most important decisions when choosing a payment gateway. This guide covers the fee structure for Singapore, Malaysia, and the Philippines — with confirmed card rates and pointers to the pricing page for method-specific rates that vary.

What Is a Transaction Fee?

A transaction fee is the cost charged by a payment processor each time a customer completes a purchase. It is typically expressed as a percentage of the transaction value, a fixed per-transaction amount, or a combination of both. For online businesses and brick-and-mortar retailers across Southeast Asia, transaction fees directly affect profitability, making transparent pricing essential when evaluating any payment gateway.

HitPay Transaction Fee Structure by Payment Method

HitPay’s pricing model is straightforward: there is no monthly fee on the standard plan. Merchant partners pay only when they process a transaction. The rate depends on the payment method and the market. Card rates are listed below; for the full current rate schedule including all e-wallets and bank transfer methods, see hitpayapp.com/pricing.

Singapore Transaction Fees

For in-person payments, domestic card transactions are 2.5% + S$0.50 per transaction and international card transactions are 3.2% + S$0.50 per transaction. Rates for in-person PayNow, GrabPay, and other methods vary — see hitpayapp.com/pricing for the full in-person rate schedule.

Note: An additional fee applies to foreign currency transactions. When using HitPay’s business software tools — Payment Links, Invoicing, Online Store, Point of Sale, or Recurring Billing — a small additional per-transaction fee applies. Full details at hitpayapp.com/pricing.

Malaysia Transaction Fees

For the full Malaysia rate card, visit hitpayapp.com/pricing.

Philippines Transaction Fees

Philippine transaction rates vary by payment method and card type. HitPay supports GCash, QR Ph, GrabPay, ShopeePay, InstaPay, PESONet, and cards — with local real-time payment rails typically carrying lower fees than card payments. For current rates, visit hitpayapp.com/pricing or contact the HitPay Philippines team.

What Makes HitPay’s Transaction Fee Competitive?

No Monthly Fee on the Standard Plan

Many payment gateways bundle transaction fees with a monthly platform charge. HitPay’s standard plan eliminates that cost entirely. Merchant partners who are just starting out or running a lean operation can process payments without committing to a recurring subscription.

Low-Cost Local Payment Methods

HitPay’s integration with PayNow (Singapore), DuitNow (Malaysia), and QR Ph (Philippines) gives merchant partners access to some of the lowest per-transaction rates available in the region. For businesses with high transaction volumes, routing customers toward these methods can meaningfully reduce overall payment processing costs compared to card acceptance.

No Setup Fee, No Hidden Charges

HitPay does not charge an onboarding fee, a PCI compliance fee, or a monthly gateway fee on its standard plan. Additional per-transaction fees may apply for certain business software tools and foreign currency transactions — see hitpayapp.com/pricing for full details.

HitPay Transaction Fee vs. Industry Standard

HitPay’s card rates are broadly competitive with other SMB-focused gateways in the region. Where HitPay stands out is through its native support for local real-time transfer methods such as PayNow and DuitNow, which typically carry rates well below what card networks charge.

Does HitPay Have a Plan with Lower Transaction Fees?

Yes. HitPay offers enterprise and custom pricing arrangements that may reduce per-transaction fees in exchange for a monthly commitment or based on volume thresholds. Whether this makes financial sense depends on your monthly transaction volume.

Merchant partners processing consistently high volumes should contact HitPay to discuss custom pricing options.

How to Start Accepting Payments with HitPay

1. Sign up for a free HitPay account at hitpayapp.com

2. Complete KYC verification

3. Enable your preferred payment methods: cards, PayNow, FPX, DuitNow, e-wallets

4. Generate a payment link or integrate with your e-commerce store

5. Start processing — fees apply only when transactions occur

Frequently Asked Questions