Running a business in Southeast Asia today means your payment tools need to keep up with you — whether you're at a market stall in Singapore, a pop-up event in Kuala Lumpur, or a retail store in Manila. The HitPay app is built for exactly that kind of flexibility. In this guide, we break down what the HitPay app does, how to get started, and why it has become a go-to payment tool for thousands of business owners across the region.

What Is the HitPay App?

The HitPay app is the mobile interface for HitPay's payment platform, available as a free download on the Apple App Store and Google Play Store. It connects directly to your HitPay account, giving you real-time access to payments, sales data, product catalogues, and customer transactions — from any location.

Unlike standalone POS apps that require proprietary hardware, the HitPay app works with the device you already own. It supports a wide range of payment methods including cards, PayNow, GrabPay, DuitNow, GCash, and more — depending on your market.

Key Features of the HitPay App

1. Mobile Point of Sale (mPOS)

The HitPay app transforms your phone or tablet into a fully functional point-of-sale terminal. Partners can build a product catalogue with item names, prices, and images, then process sales in seconds. This is particularly useful for F&B businesses, retail pop-ups, and service providers who need flexibility in how and where they sell.

You can connect a HitPay card reader to accept contactless and chip-and-pin card payments on the go — no fixed terminal required. iPhone users can also accept contactless card payments using Tap to Pay on iPhone, with no card reader hardware needed at all (available from December 2025).

2. Multiple Payment Method Support

One of the strongest aspects of the HitPay app is its breadth of accepted payment methods. Depending on your registered country, partners can accept:

• Singapore: PayNow, Visa/Mastercard, GrabPay, NETS, and more

• Malaysia: DuitNow QR, FPX, Touch 'n Go eWallet, Maybank QRPay, credit and debit cards

• Philippines: GCash, Maya, credit cards, and bank transfers

This multi-method support means your customers can pay the way they prefer — reducing abandoned sales at the point of checkout.

3. Real-Time Sales Dashboard

The HitPay app gives partners visibility into their business performance in real time. View daily sales totals, transaction history, payment breakdowns by method, and refund activity — all from the app's built-in dashboard. This removes the need to log into a desktop to check how your store is performing.

4. Instant Refunds and Order Management

Need to process a refund on the spot? The HitPay app handles it directly from your transaction history. Partners can issue full or partial refunds without needing to access the web dashboard, making it practical for in-store or event-based scenarios where speed matters.

5. Payment Links via Mobile

From within the HitPay app, partners can generate and share payment links instantly — via WhatsApp, SMS, or email. This is ideal for service-based businesses, freelancers, or anyone who needs to collect payment remotely without a formal online store.

How to Set Up the HitPay App

Getting started with the HitPay app is straightforward:

1. Create a HitPay account at hitpayapp.com and complete the onboarding verification process.

2. Download the HitPay app from the App Store (iOS) or Google Play Store (Android).

3. Log in using your HitPay credentials.

4. Configure your product catalogue or payment settings directly in the app or via the web dashboard — changes sync automatically.

5. Connect a card reader (optional) — if you plan to accept in-person card payments via a dedicated terminal, connect your HitPay card reader through the app settings. iPhone users can alternatively enable Tap to Pay on iPhone for hardware-free contactless acceptance.

6. Start accepting payments — via card reader, QR code, or payment link.

Most partners are fully set up and transacting within a single business day.

Why Partners Choose the HitPay App Over Alternatives

No Monthly Subscription Fee

The HitPay app itself is free to use. HitPay operates on a transaction-fee model, which means there are no monthly platform fees eating into your revenue before you've made a single sale. For small businesses and growing enterprises alike, this makes the total cost of ownership significantly lower compared to POS systems that charge fixed monthly licensing fees. See the HitPay pricing page for current transaction rates.

Built for Southeast Asia

Many global payment apps are optimised for markets like the US or Europe, with Southeast Asian payment methods added as an afterthought. The HitPay app is built with the region in mind — supporting local payment rails like PayNow, DuitNow, and GCash natively, rather than through workaround integrations.

Unified Online and Offline Payments

A common pain point for growing businesses is managing separate systems for online and in-person sales. The HitPay app consolidates both streams into a single dashboard. Whether a transaction came through your WooCommerce store, a payment link, or an in-person card tap, it appears in one unified ledger. This simplifies reconciliation and reduces administrative overhead.

HitPay App Availability and Compatibility

The HitPay app supports current and recent versions of iOS and Android. Partners are advised to keep the app updated to access the latest payment features and security patches.

Frequently Asked Questions

Q: Is the HitPay app free to download and use?

Yes, the HitPay app is completely free to download on both iOS and Android. HitPay does not charge a monthly subscription fee for using the app. Partners only pay a per-transaction fee when payments are processed, which varies by payment method. See the HitPay pricing page for current rates.

Q: What payment methods does the HitPay app support?

The HitPay app supports a wide range of payment methods that vary by country. In Singapore, this includes PayNow, GrabPay, NETS, and card payments. In Malaysia, partners can accept DuitNow QR, FPX, Touch 'n Go eWallet, and more. In the Philippines, GCash, Maya, and card payments are supported. You can view the full list of supported methods in your HitPay dashboard after registration.

Q: Can I use the HitPay app without a card reader?

Yes. The HitPay app supports QR code payments and payment links that require no additional hardware. iPhone users can also accept contactless card payments using Tap to Pay on iPhone — no card reader needed. A card reader is only needed if you want to accept contactless or chip-and-pin card payments via a dedicated terminal. Many partners start using the HitPay app with just their phone and upgrade to a card reader as their business grows.

Q: Does the HitPay app work for both online and in-person sales?

Yes. One of the key advantages of the HitPay app is that it consolidates both online and offline transactions in a single platform. In-person card payments, QR code sales, payment links, and online store orders all appear together in your HitPay dashboard, making reconciliation straightforward.

Q: How do I download and set up the HitPay app?

Download the HitPay app from the Apple App Store or Google Play Store by searching for "HitPay". Once downloaded, log in with your existing HitPay account credentials. If you don't have an account yet, you can register at hitpayapp.com and complete the onboarding process before logging into the app. Setup typically takes less than a day.

Q: Is the HitPay app available in Malaysia and the Philippines?

Yes. The HitPay app is available to partners registered in Singapore, Malaysia, and the Philippines. Each market has localised payment method support to reflect the most commonly used payment rails in that country.

Pricing, features, and payment method availability are subject to change. Please refer to the HitPay website for the most current information.