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Customise Payment Receipts and Invoices on HitPay
September 19, 2023
Learn how to customise payment receipts, order confirmations, and invoice emails on HitPay.
Accepting payments on HitPay just got even better! You can now customise the automated emails sent to customers that have made payments through HitPay.
Our new Email Templates feature lets you customise 3 types of emails:
1) Payment Receipt
2) Order Confirmation
3) Recurring Invoice
What can I customise?
1) Payment Receipt
Use for: In-person POS transactions
You can customise: Business logo, Email subject, Title, Subtitle, Footer
2) Order Confirmation
Use for: Online orders, e.g. through the free HitPay Online Store, payment links
You can customise: Business logo, Email subject, Title, Subtitle, Footer, and Store information
3) Recurring Invoice
Use for: Subscription payments made with HitPay's free Recurring Billing feature
You can customise: Business logo, Email subject, Title, Subtitle, Footer, Action Button text and colour
Why use this feature?
Here's why you should customise your payment receipts and invoices on HitPay:
Improve the customer experience by personalising your emails based on your brand and target consumer.
Save time. HitPay automatically includes transaction details (incl. payment method, reference number, and amount paid). Note: Transaction details cannot be edited as they are automated from the customer's purchase.
Prevent errors and typos. Use variables to automatically fill in data.
To use a variable, simply copy and paste the variable (e.g. {{business_name}}) into your email text. You can find the available variables at the bottom of the page:
Easily create and test emails. After creating your template, you can click 'Send test email' to see how your email will look. If you'd like to go back to the default email by HitPay, simply click 'Revert to default' followed by 'Save changes'.
Customise your customer emails on HitPay
Ready to personalise your customer experience?
Go to the HitPay Dashboard > Settings > Email Templates
or click here for a step-by-step guide.
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Customise Payment Receipts and Invoices on HitPay
September 19, 2023
Learn how to customise payment receipts, order confirmations, and invoice emails on HitPay.
Accepting payments on HitPay just got even better! You can now customise the automated emails sent to customers that have made payments through HitPay.
Our new Email Templates feature lets you customise 3 types of emails:
1) Payment Receipt
2) Order Confirmation
3) Recurring Invoice
What can I customise?
1) Payment Receipt
Use for: In-person POS transactions
You can customise: Business logo, Email subject, Title, Subtitle, Footer
2) Order Confirmation
Use for: Online orders, e.g. through the free HitPay Online Store, payment links
You can customise: Business logo, Email subject, Title, Subtitle, Footer, and Store information
3) Recurring Invoice
Use for: Subscription payments made with HitPay's free Recurring Billing feature
You can customise: Business logo, Email subject, Title, Subtitle, Footer, Action Button text and colour
Why use this feature?
Here's why you should customise your payment receipts and invoices on HitPay:
Improve the customer experience by personalising your emails based on your brand and target consumer.
Save time. HitPay automatically includes transaction details (incl. payment method, reference number, and amount paid). Note: Transaction details cannot be edited as they are automated from the customer's purchase.
Prevent errors and typos. Use variables to automatically fill in data.
To use a variable, simply copy and paste the variable (e.g. {{business_name}}) into your email text. You can find the available variables at the bottom of the page:
Easily create and test emails. After creating your template, you can click 'Send test email' to see how your email will look. If you'd like to go back to the default email by HitPay, simply click 'Revert to default' followed by 'Save changes'.
Customise your customer emails on HitPay
Ready to personalise your customer experience?
Go to the HitPay Dashboard > Settings > Email Templates
or click here for a step-by-step guide.
You might also like these posts
Digital Product Ideas You Can Sell Online: A Complete Guide
HitPay Philippines
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September 11, 2024
What Is a Digital Product? How to Start Selling Profitable Digital Products Through Online Stores
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September 10, 2024
The Benefits of Selling Digital Products: How to Create a Profitable Digital Product
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September 10, 2024
Customise Payment Receipts and Invoices on HitPay
September 19, 2023
Learn how to customise payment receipts, order confirmations, and invoice emails on HitPay.
Accepting payments on HitPay just got even better! You can now customise the automated emails sent to customers that have made payments through HitPay.
Our new Email Templates feature lets you customise 3 types of emails:
1) Payment Receipt
2) Order Confirmation
3) Recurring Invoice
What can I customise?
1) Payment Receipt
Use for: In-person POS transactions
You can customise: Business logo, Email subject, Title, Subtitle, Footer
2) Order Confirmation
Use for: Online orders, e.g. through the free HitPay Online Store, payment links
You can customise: Business logo, Email subject, Title, Subtitle, Footer, and Store information
3) Recurring Invoice
Use for: Subscription payments made with HitPay's free Recurring Billing feature
You can customise: Business logo, Email subject, Title, Subtitle, Footer, Action Button text and colour
Why use this feature?
Here's why you should customise your payment receipts and invoices on HitPay:
Improve the customer experience by personalising your emails based on your brand and target consumer.
Save time. HitPay automatically includes transaction details (incl. payment method, reference number, and amount paid). Note: Transaction details cannot be edited as they are automated from the customer's purchase.
Prevent errors and typos. Use variables to automatically fill in data.
To use a variable, simply copy and paste the variable (e.g. {{business_name}}) into your email text. You can find the available variables at the bottom of the page:
Easily create and test emails. After creating your template, you can click 'Send test email' to see how your email will look. If you'd like to go back to the default email by HitPay, simply click 'Revert to default' followed by 'Save changes'.
Customise your customer emails on HitPay
Ready to personalise your customer experience?
Go to the HitPay Dashboard > Settings > Email Templates
or click here for a step-by-step guide.
You might also like these posts
Digital Product Ideas You Can Sell Online: A Complete Guide
HitPay Philippines
HitPay Online Store
September 11, 2024
What Is a Digital Product? How to Start Selling Profitable Digital Products Through Online Stores
HitPay Philippines
HitPay Online Store
September 10, 2024
The Benefits of Selling Digital Products: How to Create a Profitable Digital Product
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September 10, 2024
Let's get you set up
Create an account instantly or contact us to create a custom package for your business.
Singapore
Philippines
Malaysia
Indonesia
Thailand
Australia & New Zealand
All other countries
HitPay Payment Solutions Pte Ltd ("HitPay") is licensed as a Major Payment Institution (PS20200643) under Singapore's Payment Services Act for the provision of Domestic Money Transfer Services, Cross-Border Money Transfer Services and Merchant Acquisition Services. This can be confirmed on the MAS Financial Institutions Directory here. HitPay may also provide these services in conjunction with other MAS licensed or exempt partners.
HitPay Payment Solutions Pte Ltd
1 Keong Saik Road, Singapore 089109
Let's get you set up
Create an account instantly to get started or contact us
to design a custom package for your business.
Singapore
Philippines
Malaysia
Indonesia
Thailand
Australia & New Zealand
All other countries
HitPay Payment Solutions Pte Ltd ("HitPay") is licensed as a Major Payment Institution (PS20200643) under Singapore's Payment Services Act for the provision of Domestic Money Transfer Services, Cross-Border Money Transfer Services and Merchant Acquisition Services. This can be confirmed on the MAS Financial Institutions Directory here. HitPay may also provide these services in conjunction with other MAS licensed or exempt partners.
HitPay Payment Solutions Pte Ltd
1 Keong Saik Road, Singapore 089109
Let's get you set up
Create an account instantly to get started or contact us to design
a custom package for your business.
Singapore
Philippines
Malaysia
Indonesia
Thailand
Australia & New Zealand
All other countries
HitPay Payment Solutions Pte Ltd ("HitPay") is licensed as a Major Payment Institution (PS20200643) under Singapore's Payment Services Act for the provision of Domestic Money Transfer Services, Cross-Border Money Transfer Services and Merchant Acquisition Services. This can be confirmed on the MAS Financial Institutions Directory here. HitPay may also provide these services in conjunction with other MAS licensed or exempt partners.
HitPay Payment Solutions Pte Ltd
1 Keong Saik Road, Singapore 089109
Let's get you set up
Create an account instantly to get started or contact us to design a custom package
for your business.
business software
Singapore
Philippines
Malaysia
Indonesia
Thailand
Australia & New Zealand
All other countries
HitPay Payment Solutions Pte Ltd ("HitPay") is licensed as a Major Payment Institution (PS20200643) under Singapore's Payment Services Act for the provision of Domestic Money Transfer Services, Cross-Border Money Transfer Services and Merchant Acquisition Services. This can be confirmed on the MAS Financial Institutions Directory here. HitPay may also provide these services in conjunction with other MAS licensed or exempt partners.
HitPay Payment Solutions Pte Ltd
1 Keong Saik Road, Singapore 089109