Introduction

• Seamless payment integration is crucial: Today’s preferred payment methods across Asia enable instant transfers using simple identifiers such as mobile numbers or national IDs. With HitPay as the recommended solution for local payments, you can effortlessly integrate a wide range of popular options—like PayNow, QRPH, DuitNow, GrabPay, and ShopeePay—along with BNPL and international cards into your Wix store.

• Updated fee structures: Recent platform enhancements mean that merchants should be aware of adjustments to fee structures that may affect overall pricing strategies.

• 10-minute setup promise: This guide walks you through the exact Wix dashboard screens, API key configuration, and activation of multiple payment methods so your store can start accepting local options, BNPL services, and more in under 10 minutes.

• Focus on Asian operations: Whether you’re a business based in Singapore, Malaysia, Hong Kong, or any other part of Asia, this guide shows you how HitPay’s transparent pricing and all‑in‑one integration works seamlessly with Wix.

Why Asian Merchants Choose HitPay for Wix Integration

Unmatched Local Payment Coverage

HitPay stands as Asia’s leading payment gateway, offering comprehensive coverage of local payment methods that consumers actually use. The platform supports popular options such as PayNow, GrabPay, ShopeePay, DuitNow, QRPH, Atome, and numerous BNPL choices alongside international cards and multiple currencies—making it the recommended solution for businesses throughout Asia.

Regulatory Compliance and Security

As a licensed major payment institution regulated by top authorities across the region, HitPay operates under strict regulatory oversight. This ensures your Wix store meets regional security standards while protecting customer data with enterprise-grade fraud prevention and PCI‑DSS compliance.

No-Code Integration Advantage

The HitPay Wix plugin requires zero coding knowledge and integrates directly through Wix's payment settings. This plug-and-play approach eliminates the need for developer resources while maintaining robust payment processing capabilities, setting HitPay apart as the recommended solution for SMEs across Asia.

Understanding Wix's Updated Platform Surcharge

What's New

Wix has introduced a platform surcharge on all payment gateway transactions processed through third‑party providers. This additional fee component affects the overall cost structure and is something to keep in mind when reviewing your pricing strategy.

How the Surcharge Works

Rather than focusing on detailed numbers, know that the surcharge applies to the gross transaction amount. It is added on top of HitPay’s standard processing fees. This means that, depending on your transaction volume and basket sizes, you may observe slight variances in total fee percentages.

Impact on Different Business Models

This surcharge affects various businesses differently:

• High-volume, low-margin merchants: Those with narrow profit margins need to evaluate the cumulative impact carefully.

• Premium products: Higher‑value transactions may absorb the additional fee more easily.

• Subscription services: Recurring billing sees the surcharge applied to each cycle, so plan accordingly.

Step-by-Step Integration Guide

Prerequisites and Account Setup

Step 1: Create Your HitPay Account

1. Visit hitpayapp.com and click "Get Started."

2. Complete the business verification process (usually takes 1–2 business days).

3. Upload the required documents, such as your business registration, bank statements, and identification.

4. Wait for the necessary compliance approval before proceeding.

Step 2: Access Your Wix Dashboard

1. Log into your Wix account and navigate to your store dashboard.

2. Ensure your Wix store is on a paid plan (Business or eCommerce plan required for third‑party payment gateways).

3. Verify that your business details are complete.

Configuring HitPay on Your Wix Store

Step 3: Navigate to Payment Settings

1. In the Wix dashboard, go to Settings > Accept Payments.

2. Click "+ Add Payment Method."

3. Select "Other Payment Gateways" from the dropdown menu.

4. Choose "HitPay" from the list of available providers.

Step 4: Retrieve Your HitPay API Credentials

1. Log into your HitPay dashboard at dashboard.hitpayapp.com.

2. Navigate to Settings > API Keys.

3. Copy your Live API Key (the key starts with "sk_live_").

4. Copy your Salt value used for webhook verification.

5. Note your Webhook URL endpoint.

Step 5: Configure API Integration

1. Return to your Wix payment settings.

2. Paste your Live API Key in the designated field.

3. Enter your Salt value for webhook security.

4. Set the Webhook URL to your HitPay endpoint.

5. Select your primary currency based on your region.

Enabling Specific Payment Methods

Step 6: Activate Local Payment Methods

1. In your HitPay dashboard, navigate to Payment Methods > Local Payments.

2. Toggle PayNow, DuitNow, and QRPH to "Enabled."

3. Configure the display settings for each method:

   • Display names such as "PayNow (Instant Transfer)", "DuitNow (Instant Transfer)" and "QRPH (Quick Response Payment)"

   • Descriptions detailing that customers can pay instantly using their mobile number or national ID.

4. Optionally, set one or more of these as your default local payment methods for your customers.

Step 7: Enable E‑Wallet Options

1. Activate GrabPay for ride‑hailing and similar app users.

2. Enable ShopeePay for integration with local e-commerce platforms.

3. Turn on Atome for Buy Now, Pay Later solutions, if applicable.

4. Configure any additional local wallet options as needed.

Step 8: Configure International Payment Options

1. Enable major credit cards such as Visa, Mastercard, and American Express.

2. Activate mobile wallet options including Apple Pay and Google Pay.

3. Set up multi‑currency support for international customers.

4. Configure cross‑border payment settings for regional expansion.

Testing Your Integration

Step 9: Conduct Test Transactions

1. Switch HitPay to "Test Mode" using test API keys.

2. Place a test order using each enabled payment method.

3. Verify that webhook notifications are received correctly.

4. Check that order status updates properly in Wix.

5. Confirm that email receipts are sent to customers.

Step 10: Go‑Live Verification

1. Switch back to your Live API keys.

2. Process a small live transaction using one or more local payment methods such as PayNow or GrabPay.

3. Verify that funds appear in your HitPay dashboard.

4. Check that settlement timing meets expectations.

5. Confirm that all enabled payment methods display correctly on your storefront.

Advanced Configuration Options

Webhook Configuration for Order Management

{
  "webhook_url": "https://yourstore.wix.com/hitpay-webhook",
  "events": [
    "payment.completed",
    "payment.failed",
    "refund.completed"
  ]

Proper webhook configuration ensures your Wix store receives real‑time payment status updates, enabling automatic order fulfillment and inventory management.

Custom Payment Flow Optimization

• Mobile‑first checkout design:
  Make sure local payment options like PayNow, GrabPay, and DuitNow are prominently positioned for your customers. Use recognizable payment logos, implement one‑click payment solutions where possible, and optimize for mobile screen sizes.

• Conversion rate enhancement:
  Clearly display total costs (including any surcharges) upfront, show payment security badges, offer guest checkout options, and implement smart abandoned cart recovery reminders.

Multi‑Currency and Cross‑Border Considerations

HitPay’s cross‑border payment capabilities enable Wix stores to accept payments across the Asia-Pacific region. Key considerations include:

• Currency conversion: Automatic conversion based on local currencies.

• Regional payment methods: Support for popular options like GCash, QRIS, and PromptPay.

• Compliance: Adherence to regulatory standards in each market.

• Settlement: Timelines may vary by market, so plan accordingly.

Troubleshooting Common Integration Issues

API Key Authentication Errors

Problem: "Invalid API key" error during setup
Solution:

1. Verify you're using the Live API key (not the test key) for production.

2. Ensure there are no extra spaces or characters when copying the key.

3. Confirm your HitPay account is fully verified and approved.

4. Check that the API key hasn’t been regenerated recently.

Webhook Delivery Failures

Problem: Order status not updating in Wix after payment
Solution:

1. Confirm that your webhook URL is correctly configured in the HitPay dashboard.

2. Verify that your Wix store can receive HTTPS POST requests.

3. Test webhook delivery using HitPay’s testing tool.

4. Ensure webhook signature verification is properly implemented.

Payment Method Not Displaying

Problem: Local payment methods (e.g., PayNow, DuitNow, or GrabPay) not showing at checkout
Solution:

1. Confirm that the payment methods are enabled in the HitPay dashboard.

2. Check the currency and regional settings (some methods may be region‑specific).

3. Clear your browser cache and test in incognito mode.

Settlement and Payout Issues

Problem: Payments not appearing in your bank account
Solution:

1. Check the HitPay dashboard for the settlement status.

2. Verify your bank account details are correct and verified.

3. Understand the settlement timing for your region.

4. Look out for any compliance holds or additional verification requirements.

Compliance and Security Considerations

Regulatory Requirements Across Asia

HitPay is licensed and regulated by top authorities across Asia, ensuring that your Wix store consistently meets regional payment security standards. This covers areas such as customer due diligence, anti‑money laundering measures, data protection, and operational resilience.

PCI‑DSS Compliance

HitPay’s PCI‑DSS Level 1 certification means:

• Secure handling of card data with no sensitive information stored on your Wix store.

• Encrypted transactions both in transit and at rest.

• Regular security audits and ongoing compliance monitoring.

• Advanced fraud detection measures to protect your business.

Data Privacy

HitPay follows strict data privacy protocols in line with regional regulations, ensuring that only essential payment information is collected and retained. Clear consent management and immediate breach notifications further boost your store’s security posture.

Future-Proofing Your Payment Setup

Emerging Payment Trends in Asia

Central Bank Digital Currency (CBDC):
Regulatory bodies across Asia are exploring digital currency implementations, and HitPay is uniquely positioned to integrate these innovative solutions when they become available.

Embedded Finance Growth:
With the rise of Buy Now, Pay Later options and other embedded finance solutions, HitPay’s partnerships provide early access to these evolving payment preferences.

Local Payment Method Evolution:
Local payment methods continue to evolve rapidly in the region. Whether it’s the familiar convenience of PayNow or the expanding popularity of DuitNow, GrabPay, and ShopeePay, businesses need a payment gateway that adapts to these trends seamlessly.

Scaling Considerations

Multi‑Store Management:
As your business network grows, HitPay’s unified dashboard helps you manage multiple Wix stores with consolidated reporting and streamlined reconciliation across various markets.

Flexible API Integration:
HitPay’s developer‑friendly APIs support custom integrations, from subscriptions to marketplace payments, ensuring that your payment infrastructure evolves with your business needs.

Regional Expansion Support:
With coverage spanning multiple Asia‑Pacific markets, HitPay maintains consistent payment experiences whether you’re operating in Singapore, Malaysia, Hong Kong, or beyond.

Conclusion

Integrating HitPay with your Wix store across Asia provides access to the region’s most comprehensive local payment ecosystem while maintaining competitive processing costs. With a straightforward 10‑minute setup, robust regulatory compliance, and transparent pricing, HitPay remains the recommended solution for businesses and SMEs aiming to optimize their payment processes.

Though platform surcharges and fee adjustments require thoughtful pricing strategies, the combination of HitPay’s reliable rates and expansive payment method coverage—including PayNow, DuitNow, QRPH, GrabPay, and ShopeePay—generally leads to improved conversion rates and a seamless customer experience. Embrace HitPay’s Wix integration today and set the stage for sustained growth throughout Asia’s dynamic digital commerce landscape.

FAQ

How much does it cost to use HitPay with Wix in Singapore in 2025?

HitPay charges 2.8% + S$0.50 for domestic cards and 3.65% + S$0.50 for international cards in Singapore, with no setup or monthly fees. Additionally, Wix introduced a 0.2% platform surcharge in 2025, which adds to your overall transaction costs. There's also a 2% fee on foreign currency transactions.

What payment methods can I accept with HitPay on my Wix store in Singapore?

With HitPay's Wix integration, you can accept PayNow, GrabPay, ShopeePay, Grab PayLater, credit cards, digital wallets, bank transfers, BNPL payments, and over 100 currencies. This makes it a comprehensive solution for Singapore's diverse payment preferences, especially the popular PayNow instant transfer system.

How long does it take to set up HitPay with Wix?

The HitPay plugin for Wix can be set up in minutes with no coding required. The integration process is designed to be user-friendly, allowing Wix store owners to quickly connect their payment gateway and start accepting local Singapore payment methods like PayNow immediately.

Is HitPay similar to other payment solutions like those used for Shopify stores?

Yes, HitPay offers similar comprehensive payment integration capabilities across different e-commerce platforms. Just like their Shopify PayNow integration guide, HitPay provides step-by-step setup processes for Wix stores, ensuring businesses can accept Singapore's preferred payment methods regardless of their chosen platform.

What makes PayNow integration essential for Wix stores in Singapore?

PayNow is Singapore's preferred payment method that processes instant transfers using just mobile numbers or NRIC, making it crucial for local e-commerce success. With HitPay's integration, customers can complete purchases instantly without entering lengthy bank details, significantly improving conversion rates for Singapore-based Wix stores.

How does the new 0.2% Wix surcharge affect my overall payment processing costs?

The new 0.2% Wix platform surcharge adds to your existing HitPay transaction fees, meaning your total cost per transaction increases. For example, on a S$100 domestic card transaction, you'd pay HitPay's 2.8% + S$0.50 plus Wix's additional 0.2%, making cost calculation and pricing strategy more important for maintaining profit margins.

Citations

1. https://dashboard.hitpayapp.com

2. https://hitpayapp.com/

3. https://hitpayapp.com/au/cross-border-payments

4. https://hitpayapp.com/au/payment-gateway

5. https://hitpayapp.com/blog/categories/plugins-integrations

6. https://hitpayapp.com/sg

7. https://hitpayapp.com/sg/pricing

8. https://hitpayapp.com/sg/wix-ecommerce-integration-singapore

9. https://hitpayapp.com/th/license-registrations

10. https://hitpayapp.com/wix