Learn how this gym saves RM 6000 per year on payment fees

Learn how this gym saves RM 6000 per year on payment fees

Learn how this gym saves RM 6000 per year on payment fees

Industry

Fitness & Wellness

Location

Kuala Lumpur, Malaysia

Company size

10-20 employees

Using HitPay since

2022

All information in this case study is accurate. For confidentiality purposes, the gym's name and images have been omitted.

Industry

Fitness & Wellness

Location

Kuala Lumpur, Malaysia

Company size

10-20 employees

Using HitPay since

2022

All information in this case study is accurate. For confidentiality purposes, the gym's name and images have been omitted.

All information in this case study is accurate. For confidentiality purposes, the gym's name and images have been omitted.

The Challenge

The Challenge

The Challenge

As the gym's popularity grew, they needed a solution to manage online and in-person transactions. They tried multiple payment gateways but faced high fees, hidden charges, slow account setup, and poor customer support, making operations inefficient.

As the gym's popularity grew, they needed a solution to manage online and in-person transactions. They tried multiple payment gateways but faced high fees, hidden charges, slow account setup, and poor customer support, making operations inefficient.

As the gym's popularity grew, they needed a solution to manage online and in-person transactions. They tried multiple payment gateways but faced high fees, hidden charges, slow account setup, and poor customer support, making operations inefficient.

Unclear, complicated pricing

Unclear, complicated pricing

Unclear, complicated pricing

Unclear, complicated pricing

Limited functions for online and in-person transactions

Limited functions for online and in-person transactions

Limited functions for online and in-person transactions

Limited functions for online and in-person transactions

High payment processing fees

High payment processing fees

High payment processing fees

High payment processing fees

The Solution

The Solution

The Solution

The gym partnered with HitPay for an all-in-one payment solution that could help them manage sales on their website and at their physical locations in Kuala Lumpur.

The gym partnered with HitPay for an all-in-one payment solution that could help them manage sales on their website and at their physical locations in Kuala Lumpur.

The gym partnered with HitPay for an all-in-one payment solution that could help them manage sales on their website and at their physical locations in Kuala Lumpur.

All payment methods with one connection

With the HitPay API, the gym can now accept payments via DuitNow, FPX, credit cards, e-wallets, BNPL, QR codes, and bank transfers on their website.

All payment methods with one connection

With the HitPay API, the gym can now accept payments via DuitNow, FPX, credit cards, e-wallets, BNPL, QR codes, and bank transfers on their website.

All payment methods with one connection

With the HitPay API, the gym can now accept payments via DuitNow, FPX, credit cards, e-wallets, BNPL, QR codes, and bank transfers on their website.

Credit card terminal

The gym uses HitPay’s credit card terminal, which come with no account maintenance. The free POS features are useful, especially cross-channel syncing which helps them sync their daily online and POS sales.

Credit card terminal

The gym uses HitPay’s credit card terminal, which come with no account maintenance. The free POS features are useful, especially cross-channel syncing which helps them sync their daily online and POS sales.

Credit card terminal

The gym uses HitPay’s credit card terminal, which come with no account maintenance. The free POS features are useful, especially cross-channel syncing which helps them sync their daily online and POS sales.

The Results

The Results

The Results

Since they began using HitPay in 2022, the gym has reported significant cost savings and greater efficiency in their business operations.

Since they began using HitPay in 2022, the gym has reported significant cost savings and greater efficiency in their business operations.

Since they began using HitPay in 2022, the gym has reported significant cost savings and greater efficiency in their business operations.

RM 6000

per year

Savings on payment processing fees.

Convenience
of just 1 platform

For both online and in-person payments.

RM 6000/per year

saved on transaction fees

Convenience

of one platform

For both online and in-person payments.

“I have faced challenges in the past with outdated payment gateways that come with high fees. However, after using HitPay for over two years, I can confidently say HitPay is the best payment gateway. HitPay has been reliable and always works seamlessly. What’s impressive is that HitPay continues to innovate, regularly adding new payment options and improving its services.

For business owners, transaction fees are a significant factor. What I appreciate most about HitPay is its transparent and straightforward pricing model. There are no setup fees, annual fees, account maintenance charges, or monthly fees—just a simple per-transaction charge. I have managed to save a few hundred monthly.

Setting up my account was incredibly easy; I was able to complete the setup in minutes and received approval within a few days, allowing me to start using the platform almost immediately. Additionally, HitPay offers free tools with the account, and its versatility is a standout feature. With one account, I can manage both my website and payment terminal, making the entire process hassle-free and streamlined.

The after-sales service has been exceptional as well. Whenever I had questions, the team responded promptly and professionally.

Having used several other payment gateways in the past, I can confidently say HitPay stands out among the rest."

Gym business owner

“I have faced challenges in the past with outdated payment gateways that come with high fees. However, after using HitPay for over two years, I can confidently say HitPay is the best payment gateway. HitPay has been reliable and always works seamlessly. What’s impressive is that HitPay continues to innovate, regularly adding new payment options and improving its services.

For business owners, transaction fees are a significant factor. What I appreciate most about HitPay is its transparent and straightforward pricing model. There are no setup fees, annual fees, account maintenance charges, or monthly fees—just a simple per-transaction charge. I have managed to save a few hundred monthly.

Setting up my account was incredibly easy; I was able to complete the setup in minutes and received approval within a few days, allowing me to start using the platform almost immediately. Additionally, HitPay offers free tools with the account, and its versatility is a standout feature. With one account, I can manage both my website and payment terminal, making the entire process hassle-free and streamlined.

The after-sales service has been exceptional as well. Whenever I had questions, the team responded promptly and professionally.

Having used several other payment gateways in the past, I can confidently say HitPay stands out among the rest."

Gym business owner

“I have faced challenges in the past with outdated payment gateways that come with high fees. However, after using HitPay for over two years, I can confidently say HitPay is the best payment gateway. HitPay has been reliable and always works seamlessly. What’s impressive is that HitPay continues to innovate, regularly adding new payment options and improving its services.

For business owners, transaction fees are a significant factor. What I appreciate most about HitPay is its transparent and straightforward pricing model. There are no setup fees, annual fees, account maintenance charges, or monthly fees—just a simple per-transaction charge. I have managed to save a few hundred monthly.

Setting up my account was incredibly easy; I was able to complete the setup in minutes and received approval within a few days, allowing me to start using the platform almost immediately. Additionally, HitPay offers free tools with the account, and its versatility is a standout feature. With one account, I can manage both my website and payment terminal, making the entire process hassle-free and streamlined.

The after-sales service has been exceptional as well. Whenever I had questions, the team responded promptly and professionally.

Having used several other payment gateways in the past, I can confidently say HitPay stands out among the rest."

Gym business owner