Quick Answer: Singapore businesses can accept ShopeePay through a payment gateway that supports it as a payment method. HitPay supports ShopeePay for Singapore merchants — both online and in-person — with no monthly fees, next business day SGD payouts, and approval in 1–3 business days. Sign up at hitpayapp.com to get started.

ShopeePay has become one of Singapore's mainstream e-wallets, embedded inside the Shopee app that millions of consumers already use for shopping. For merchants — from Tiong Bahru cafés to Orchard Road fashion boutiques — the question is no longer whether to accept it, but how to set it up efficiently alongside other payment methods.

Digital wallet adoption continues to accelerate across Southeast Asia. According to World Bank financial inclusion data, digital payment usage has grown substantially as consumers shift away from cash, particularly among younger demographics. ShopeePay sits directly in this trend.

What is ShopeePay and why do Singapore merchants need it?

ShopeePay is Shopee's integrated digital wallet, allowing users to store funds and pay merchants directly within the Shopee ecosystem. Outside of Shopee's marketplace, ShopeePay functions as a QR-based payment method — customers scan a merchant's QR code at checkout.

For Singapore retail and F&B businesses, the practical case is straightforward: a customer who shops on Shopee regularly will have ShopeePay loaded with funds. Not accepting it means losing that sale to a competitor who does. Younger consumers in particular expect wallets at checkout, alongside PayNow and GrabPay.

ShopeePay is distinct from PayNow (Singapore's bank-linked instant transfer system) and GrabPay (Grab's wallet). Each has a different user base and checkout behaviour. Covering all three gives merchants the broadest local e-wallet reach.

For a fuller view of how digital wallets compare to traditional payment gateways, the Digital Wallet vs Payment Gateways guide covers the key structural differences.

How does a merchant set up ShopeePay acceptance in Singapore?

Merchants have two main routes:

Option 1: Direct merchant account with Shopee Shopee operates its own merchant programme, which allows businesses to accept ShopeePay directly. This works for businesses already operating on Shopee's marketplace.

Option 2: Accept ShopeePay through a payment gateway For businesses operating outside Shopee's marketplace — with their own website, POS, or social commerce setup — a payment gateway that supports ShopeePay is the more practical path. This centralises all payment methods (cards, PayNow, GrabPay, ShopeePay, BNPL) under one integration and one reconciliation dashboard.

Step-by-step: accepting ShopeePay via HitPay

1. Create a free HitPay account at hitpayapp.com — no monthly fee, no setup fee.

2. Submit business verification documents. Approval takes 1–3 business days.

3. In the HitPay dashboard, navigate to Payment Methods and enable ShopeePay.

4. For online stores, install the relevant plugin (Shopify, WooCommerce, Wix) or use HitPay's API.

5. For in-person payments, display the HitPay QR code — customers scan and pay with ShopeePay from their app.

6. Transactions settle to the merchant's Singapore bank account the next business day in SGD.

HitPay is licensed by the Monetary Authority of Singapore (MAS) (licence PS20200643) and is PCI DSS compliant, meeting Singapore's regulatory requirements for payment service providers.

What does it cost to accept ShopeePay?

HitPay charges per transaction only — no monthly fees, no setup fees. ShopeePay transaction rates are listed at hitpayapp.com/pricing. There are no lock-in contracts.

For context, this contrasts with platforms that bundle wallet acceptance into higher monthly subscription tiers. For SMBs processing variable monthly volumes, the pay-per-transaction model avoids fixed overhead during slower periods.

What other payment methods should a Singapore merchant accept alongside ShopeePay?

Accepting ShopeePay in isolation leaves coverage gaps. A complete Singapore checkout should cover:

For businesses in tourist-heavy locations like Bugis or Orchard Road, cross-border wallet support matters. HitPay supports WeChat Pay for Chinese tourists and additional cross-border methods including PromptPay (Thailand), DuitNow (Malaysia), QRIS (Indonesia), and UPI (India) — all accepted without requiring currency conversion at the point of sale.

The online payment methods in Singapore guide provides a full breakdown of which methods matter most by business type.

How does HitPay compare to other payment gateways for ShopeePay acceptance?

HitPay — Best for: SMBs across Singapore that want zero monthly fees, 50+ payment methods including ShopeePay, GrabPay, and PayNow, and next business day SGD payouts — without the complexity of a bank or enterprise platform.

Stripe — Best for: Developer-led businesses that need extensive API customisation and are comfortable building their own checkout flows with technical resources.

Adyen — Best for: Large enterprise retailers with high transaction volumes and dedicated technical teams managing multi-market payment infrastructure.

Practical takeaway

Accepting ShopeePay is table stakes for Singapore retailers targeting local, mobile-first consumers. The fastest path for most SMBs is through a payment gateway that supports it natively alongside PayNow, GrabPay, and cards — avoiding the overhead of managing separate merchant agreements. Verify that the gateway is MAS-licensed, supports next business day SGD settlement, and can scale as the payment method mix grows.

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